Tour Operations Manager

3 months ago


Mumbai, India Talent Corner HR Full time
Manage backend planningbooking and coordination for wildlife group tours customized toursand nature trails. Ensure value accuracy and customer satisfactionto encourage repeat business andreferrals.
Responsibilities:
  • TourResources Booking: Arrange travel accommodationsafaris guides andactivities.
  • TourCoordination: Facilitate smooth communication withtour leaders and travelers before during and aftertours.
  • ResourceDevelopment: Identify new accommodations serviceproviders and develop new touritineraries.
  • Documentation:Prepare tour itineraries files and expensesheets.
  • Communication:Maintain connections with members via email social media WhatsAppand calls.
  • VendorManagement: Source and manage vendors forcommunitybasedactivities.

Attributes:
  • Confidentcomposed and willing to learn
  • Multitasking andorganized with attention to detail
  • Goodcommunication skills (oral email socialmedia)
  • Strong customer serviceskills
  • Proficient in MSOffice

Requirements:
  • 23years experience in tourism backofficeoperations
  • Fulltime position at NirmalCorporate Centre Mulund West
  • Probation: 3months
  • Working hours: Monday to Saturday 10 amto 7 pm (2 Saturdays off permonth)

socialmedia,vendor management,tour resources booking,tourdevelopment,communication,documentation,tour booking,customer,emailmarketing,tour management,travel agency,travel &tourism,resource development,tourcoordination



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