Femal-e Receptionist for Hospital at Ludhiana
4 weeks ago
KeyResponsibilities:
- Greet and assistpatients and visitors in a courteous and professionalmanner
- Manage incoming calls and route them tothe appropriate personnel
- Schedule appointmentsand maintain the appointment calendar
- Handlepatient registrations and maintain accurate patientrecords
- Process billing and insuranceinformation
- Coordinate with medical staff toensure seamless patient flow
- Manage andmaintain the reception area
- Assist withadministrative tasks as needed
- Respond toinquiries and provide information about the hospitalsservices
- Adhere to privacy and confidentialityregulations
- High school diplomaor equivalent
- Prior experience in areceptionist or customer service role
- Excellentcommunication and interpersonalskills
- Proficiency in using computer systemsand office software
- Ability to multitask andprioritize responsibilities
- Strongorganizational and time managementabilities
- Knowledge of medical terminology is aplus
- Customeroriented mindset and professionaldemeanor
- Ability to handle stressful situationswith patience and empathy
- Flexibility to workshifts asrequired
Contact
organizationalskills,time management,organization,customerservice,communication,medical terminology,prioritization,computerskills,interpersonal skills,communication skills,computersystems,office software,multitasking
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