GenAI Architect

1 month ago

Mumbai, India ServiceNow Full time
Job Description

The Team

The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing guidance.  As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment.

What you get to do in this role

As a GenAI Architect, you will drive customer outcomes, roadmap, and value realization for GenAI technology through hands-on delivery of ServiceNow’s GenAI capabilities and technical advisory activities.

  • Lead complex, multi-disciplinary projects acting as an SME to solve complex customer issues related to AI solutions.
  • Provide technical advice and guidance to customers on how to best utilize ServiceNow technologies to achieve their business objectives.
  • Hands-on delivery of ServiceNow capabilities to customers to drive outcomes and value realization.
  • Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure the successful deployment of ServiceNow Now Assist.
  • Stay up-to-date with industry trends and emerging technologies in the field of GenAI, and apply this knowledge to continuously improve and evolve ServiceNow GenAI offerings
  • Contribute to thought leadership and point-of-view documents, white papers, knowledge base articles, and other documentation to make information about ServiceNow GenAI capabilities more accessible to the broader organization, customers, and partners

Qualifications

To be successful in this role, we need someone who has

  • At least 5 years of experience in a technology advisory role, experience working directly with AI, machine learning technologies, statistical systems, or big data platforms. Preferred experience deploying GenAI solutions.
  • 8+ Years of experience in building solutions on  complex cloud-native products, applications, and platforms
  • ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications desired, 3+ years of ServiceNow Platform experience preferred
  • Proven track record of driving business growth and customer satisfaction with emerging technology solutions
  • Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences
  • Strong analytical and problem-solving skills
  • Ability to work effectively in a fast-paced, dynamic environment
  • Customer-focused mindset and commitment to delivering high-quality results
  • Must be able to travel up to 30% annually

Not sure if you meet every qualification? We still encourage you to apply We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate



Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

  • GenAI Architect

    3 weeks ago

    Mumbai, Maharashtra, India ServiceNow Full time

    Job Title: GenAI ArchitectAbout the Role:We are seeking a highly skilled GenAI Architect to join our team at ServiceNow. The successful candidate will have a strong background in AI technology and experience with ServiceNow's GenAI capabilities.Lead complex projects and provide technical advice to customers on how to best utilize ServiceNow...

  • Chief Generative AI Architect

    3 days ago

    Mumbai, Maharashtra, India Exponentia Full time

    About the RoleWe are seeking a highly skilled Chief Generative AI Architect to lead our technical architecture and delivery of advanced GenAI solutions for clients. This is a unique opportunity to work with cutting-edge technologies and collaborate with industry experts.Job ResponsibilitiesLead the development and deployment of Generative AI solutions using...

  • Solution Architect

    3 weeks ago

    Mumbai, Maharashtra, India Tata Consultancy Services Full time

    At Tata Consultancy Services, we are seeking an experienced Solution Architect to lead our AI/ML initiatives. This role involves conceptualizing, designing, and developing innovative solutions that leverage artificial intelligence and machine learning.The ideal candidate will have a strong background in technology architecture, expertise in AI and GenAI, and...

  • Genai Architect

    2 months ago

    Mumbai, Maharashtra, India Virtusa Full time

    AI Architect (Offshore) Position: AI Architect Location: Offshore Job Functions: - Collaborate with account teams to develop and implement AI strategies that align with client goals and industry trends. - Ensure AI strategies support business growth and operational efficiency. - Work closely with the Center of Excellence (COE) and Star teams to design...

  • Cloud AI Solutions Architect

    4 weeks ago

    Mumbai, Maharashtra, India ServiceNow Full time

    About the RoleWe are seeking a highly skilled GenAI Architect to drive customer outcomes, roadmap, and value realization for GenAI technology through hands-on delivery of ServiceNow's GenAI capabilities and technical advisory activities.Key ResponsibilitiesLead complex, multi-disciplinary projects acting as an SME to solve complex customer issues related to...

  • Senior Principal

    4 weeks ago

    Mumbai, Maharashtra, India Riverforest Connections Private Limited Full time

    Role & Responsibilities:As a Senior Principal - AI Architect at Riverforest Connections Private Limited, you will be responsible for managing various stakeholder relationships to gain consensus on complex technical solutions. Your expertise in architecting, designing, and implementing solutions both on-premises and in the cloud will be invaluable to our...

  • Exponentia - Lead Data Scientist - Generative AI

    3 days ago

    Mumbai, India Exponentia Full time

    Role Overview :As a Data Scientist with expertise in Databricks, web frameworks, NLP, Generative AI, Machine Learning, Deep Learning and API development. The role involves leading the technical architecture and delivery of advanced GenAI solutions for clients, ensuring seamless integration into existing systems. A strong understanding of application...

  • AI Application Architect

    2 weeks ago

    Mumbai, India Jio Full time

    Job Summary - AI Application ArchitectAs AI Deployment Architect, you will leverage cutting edge technologies and best practice methodologies to build solutions that will help users across our cloud customers deploy their models efficiently and reliably. What Youll Be Doing:Develop robust and scalable solutions in the domain of AI model operations (MLOps and...

  • AI Deployment Architect

    2 weeks ago

    Mumbai, India Jio Full time

    Job Summary - AI Deployment ArchitectAs AI Deployment Architect, you will leverage cutting edge technologies and best practice methodologies to build solutions that will help users across our cloud customers deploy their models efficiently and reliably.What Youll Be Doing:Develop robust and scalable solutions in the domain of AI model operations (MLOps and...

  • AI Developer

    4 days ago

    Mumbai, Maharashtra, India TheAgentic Full time

    Company OverviewTheAgentic is a pioneering company in the field of artificial intelligence, redefining the boundaries of AI agent development. We're seeking highly driven full-stack developers to join our high-performance team and contribute to building revolutionary AI products.SalaryWe offer a competitive compensation package of ₹30-50 LPA, reflecting...

  • Subject Matter Expert

    1 month ago

    Delhi NCR/Mumbai/Bangalore, India Centum Learning Limited Full time

    Job Title: Subject Matter Expert - Generative AIJob Summary:We are seeking a highly experienced Subject Matter Expert in Generative AI to drive the development of cutting-edge courses and deliver content for our GenAI programs. The ideal candidate will have a strong background in AI/ML, research, and teaching, with expertise in Generative AI and experience...

  • Digital Procurement Architect for Strategic Transformation

    2 weeks ago

    Navi Mumbai, Maharashtra, India Chain IQ Full time

    Transformative Digital Procurement ExpertWe are seeking a visionary Digital Procurement Architect to spearhead the strategic transformation of our clients' procurement functions. With a strong focus on technology evangelism, innovation, and collaboration, you will drive the implementation of cutting-edge digital procurement solutions that enhance efficiency,...

  • Data Scientist

    1 month ago

    Mumbai, Maharashtra, India Exponentia.ai Full time

    **Role Overview**: **Key Responsibilities**: - Lead the development and deployment of Generative AI solutions using Databricks and advanced web frameworks. - Architect and implement APIs to serve Generative AI models for production environments. - Provide expertise on pricing models, manage cost estimates, and develop Bill of Materials (BoM) for client...

  • Generative Ai Field Solutions Architect

    5 months ago

    Mumbai, Maharashtra, India Google Full time

    **Minimum qualifications**: - Bachelor's degree in Computer Science, Data Science, or equivalent practical experience. - Experience with Python and ML frameworks (e.g., TensorFlow, PyTorch). - Experience delivering technical presentations and leading business value sessions. - Experience in Generative AI as a user or a developer. - Experience working in...

  • Generative Ai Field Solutions Architect

    3 months ago

    Mumbai, Maharashtra, India Google Full time

    **Minimum qualifications**: - Bachelor's degree in Computer Science, Data Science, or equivalent practical experience. - 4 years of experience working in AI/ML as a technical sales engineer or in software engineering. - Experience with Python and ML frameworks (e.g., TensorFlow, PyTorch). - Experience delivering technical presentations and leading business...

  • Ai/ml Field Solutions Architect

    6 months ago

    Mumbai, Maharashtra, India Google Full time

    **Minimum qualifications**: - Bachelor's degree in Computer Science, Data Science, or equivalent practical experience. - 4 years of experience working in AI/ML as a technical sales engineer or in software engineering. - Experience with Python and ML frameworks (e.g., TensorFlow, PyTorch). - Experience delivering technical presentations and leading business...

  • Subject Matter Expert

    1 month ago

    Delhi NCR/Mumbai/Bangalore, IN Centum Learning Limited Full time

    Background/ Context :If you are passionate teaching & researching, with an expertise in Generative AI (e.g., GPT, DALL-E, BERT, Stable Diffusion) and experienced in AI/ML, we are looking for you! In this role, you will drive the development of cutting-edge courses and deliver content for our GenAI programs. You will also oversee program delivery and work...

  • Senior Principal

    2 months ago

    Mumbai, India Riverforest Connections Private Limited Full time

    Role &Responsibilities:Communication &Stakeholder Management: Strong communication skills with extensiveexperience in managing various stakeholder relationships to gainconsensus on complex technicalsolutions.Architecting &Designing Solutions: Deep expertise in architecting designing andimplementing solutions both onpremises in the cloud and usinghybrid...

  • Senior Expert in IT Architecture

    1 month ago

    Navi Mumbai, Maharashtra, India Chain IQ Full time

    About Chain IQChain IQ is a global indirect procurement company that provides strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland, Chain IQ operates from 6 main centers and 14 offices worldwide.Our team of experts works to transform procurement within an organization by utilizing market knowledge and insights...

  • Senior Expert in IT Architecture

    3 weeks ago

    Navi Mumbai, Maharashtra, India Chain IQ Full time

    About Chain IQChain IQ is an independent global indirect procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland, we operate from six main centers and 14 offices worldwide.Our TeamOur team of experts works to transform procurement within an organization by utilizing our market knowledge...