Senior Lead Engineer

1 month ago

Bengaluru, India Raytheon Technologies Full time

Unspecified

Overview:

This position is for a Principal Engineer, Product Support Engineering, Aftermarket Technical Services with sound nacelle product knowledge and expertise in providing technical solutions on all Collins Aerostructures commercial nacelle hardware.

Senior Lead Engineer (P3) – Product Support Engineering

Primary Job Responsibilities:

The primary responsibility involves activities related to addressing issues like –

Nacelle field issue investigations and driving corrective actions, providing substantiation to the occurrences. Understanding design intent and providing mitigation as needed Coordinating with airline support managers, Chief engineers and other Collins internal stakeholders Authoring service bulletins, stress substantiations and executing our product support requirements Should be responsible for driving excellent customer satisfaction with our OEM partners, customers and other internal stakeholders. Be a Technical focal, responsible for identifying in-service issues, driving root cause investigations, and developing innovative and practical corrective actions in a timely manner. Co-ordinate with program and engineering counterparts to ensure aftermarket requirements are considered in the development of design changes Author and navigate the approval cycle for Service Bulletins to implement design changes, inspect for field issues, or to address quality escapes in the field Implement effective and cost-conscious retrofit plans Management of our product support requirements including tracking operational interruptions, component reliability, removals, repair development, spare asset availability, spare part sales, and warranty financials Work to effectively understand and resolve warranty disputes. Drive improvements to Customer scorecards, Key Performance Metrics, Implement and Execute Standard Work Develop and maintain positive customer and supplier relationships through effective communication and by fostering a culture of trust and mutual respect Ensure Product Support Agreement compliance Support the development of maintenance management guidelines Experience defining, tracking, and documenting multi-disciplinary project tasks (schedule, resources, budget / cost) Experience building and delivering technical presentations to internal and external customers. Understand how to craft messaging to specific audiences (executives, OEM partners, and airlines) These solutions ensure structural integrity of the aircraft, help aircraft take off and land, stay trim in the air, move forward, carry cargo and conduct rescues This includes all production and maintenance employees, as they are essential to the development of our products An employee may be expected to travel to the site location as needed. Be flexible to travel up to 10-20% of his/her time. Report into Aftermarket technical services manager and help in driving organization’s vision of the best aerospace systems company in the world. Work with a globally diverse aftermarket team of highly skilled engineers and be at the forefront of driving airline customer experience. Ability to work under pressure in a fast-paced environment with short lead times handling multiple repair tasks. Working experience in using tools and applications including Teamcenter, CRM software (MS Dynamics or Salesforce), SAP, CATIA V5 etc. is add on. Continuous Improvement experience with (CORE, ACE, Lean, or Six Sigma tools) Experience in Customer Support and Supplier management functions Expertise in using MS Office tools – Excel, Project, Word, PowerPoint etc. Ability to connect / past experience to connect with industry forums, academia is a value addition.

Basic Qualifications:

Bachelor’s or Masters degree in Mechanical Engineering or in Aerospace Engineering with 7 to 10 years of experience. Technical knowhow and product knowledge of Nacelle and or EBU products preferable Understanding of the design and functioning of aerospace structures and systems Basic understanding of structural analyses of metallic, composite aircraft structure including classical and FE based analysis.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Advanced Structures:

Collins Aerospace’s Advanced Structures business is a world leader in the design, manufacture, integration and support of nacelles -- the aerodynamic structures which house aircraft engines. Our nacelle technologies improve fuel efficiency, reduce engine noise and supply critical stopping power when an airplane lands. Today, our innovative nacelle systems are featured on many of the world’s newest and most game-changing commercial, regional and business jet platforms. And we’re not stopping there: we’re working hard to create the next generation of nacelles that are greener, quieter and more efficient. In addition, our Engineered Polymer Products division is a leading developer and manufacturer of advanced, high-performance composite and elastomeric structures and products for marine applications. Whether in the air or underwater, we’re pushing the limits of innovation. Want to join us on this important journey?

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success . We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

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