Vendor Management Associate

2 weeks ago

Bengaluru, India Laundryheap Full time

Laundryheap is an on-demand laundry and linen service with a mission to deliver great service within 24-Hours What we do? Collect your laundry, clean it, pack it and deliver it back to you To lessen the impact on our planet we also have a fleet of electrical and eco-friendly bikes for our couriers. 

We have big ambitions for the sustainability of our start-up as well as the industry. After a successful expansion last year, we are now looking for an Vendor Management Associate in our Partner Operations division to help our team in achieving the best results and drive the business forward. This is a great opportunity to join a dynamic company with a vibrant team of individuals who can help you grow with us

The Role:

Reporting to the  Regional Manager - Partner Operations will be responsible for the growth and performance of our partner base in the market. 

Your role will include the following:

  • Operational management of Partner facilities in your allocated region. This includes, but is not limited to:
    • Ensuring high quality and timely processing. 
    • Onboarding and offboarding partner facilities.
    • Frequently meeting (virtually) our partners to understand their requirements and make sure they are able to follow the set processing guidelines
    • Administration tasks
    • Liaising with internal and external stakeholders 
    • Ensuring inventory is in stock for all allocated partners
  • Smoothing out any operational issues with your allocated partners in a timely and professional manner, including crisis and escalation management.
  • Coordinate with the onsite associate to ensure all tasks are completed and order management is controlled as per the set deadlines.
  • Ensure all partner KPIs are met or exceeded.
  • Ensure monthly Partner catch-ups that address the below objectives:
    • Customer complaint resolutions
    • Order capacity growth and management.
    • Payment and  conflict resolution
    • Quality audits  (with the assistance of the onsite team)
  • Coordinate with the quality assurance team to improve customer satisfaction.
  • Completing weekly performance reviews for newly onboarded Partners to identify any areas of improvement and action any training needs during the trial period
  • Document management, summarising processes, learning, and helping to replicate successful models across international markets where needed.
  • Working with internal teams on a series of different projects as required to improve the overall operations and quality of Partnerships.
  • Keeping up-to-date and familiar with all departmental operational changes to understand the sourcing requirements.

Requirements:

  • Excellent communication and relationship-building skills.
  • Must be able to conduct presentations, discussions, and negotiations with international and external stakeholders.
  • Strong negotiation skills, with an understanding of budget restraints.
  • Must be comfortable analysing data sets and must possess the ability to express and present clear logical thinking.
  • Must be able to demonstrate creative thought processes for lead generation.
  • Must be organised and a self-starter.
  • Previous experience in a similar role, preferably for a start-up.
  • Hindi/ Urdu language skills are preferred.
  • Ambitious, entrepreneurial, and process driven.
  • A keen eye for detail.
  • Should be comfortable multitasking in a high-energy, dynamic environment.

Desired, but not essential:

  • Experience with partner acquisition CRMs and/or digital sales.
  • Exposure to business intelligence platforms such as Data Studio.
  • Experience working in different markets internationally, with strong cultural awareness. 
  • 3+ years of experience in a high-growth start-up environment.
  • Can ideally demonstrate a highly numerate and commercial mindset.
  • Exposure to dealing with and negotiating with commercial businesses, ideally in supplier management.
  • Experience working in a busy dry cleaning/laundry business.

Work Schedule and Patterns:

  • 9-hour shift (8 working hours)
  • 5 days a week (2 week-offs based on rota)
  • Office-based role

Note: Immediate joiners are preferred. Designation may vary based on our organizational structure.

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today

  • Vendor Operations Associate

    1 month ago

    Bengaluru, India Cocoblu Full time

    **Know about Cocoblu**: With the whole world going online, it’s never been more critical to get your e-commerce plan right. Cocoblu helps the brands navigate complex categories and crowded marketplaces and come out on top. We’ve spent years delivering brand success and customer delight online for hundreds of brands. We have the technology, processes,...

  • Associate Director

    1 week ago

    Bengaluru, India Company Full time

    Hi,This is with regards to an opening with a Leading Company in BangaloreRole - Associate Director - TA Vendor ManagementExp - 10+ yearsResponsibilities:Understand specific vendor needs within the Technology delivery groups and the associated cost drivers affecting their areas of responsibilityCoordinate with Global Supplier Services on all strategic vendor...

  • Associate Director

    1 week ago

    Bengaluru, India Company Full time

    Hi,This is with regards to an opening with a Leading Company in BangaloreRole - Associate Director - TA Vendor ManagementExp - 10+ yearsResponsibilities:Understand specific vendor needs within the Technology delivery groups and the associated cost drivers affecting their areas of responsibilityCoordinate with Global Supplier Services on all strategic vendor...

  • Vendor Management Coordinator

    7 days ago

    Bengaluru, India Pinkerton Full time

    Job Summary: The Vendor Management Coordinator will be embedded with one of Pinkerton's largest global clients. Within its corporate security organization, the Vendor Management Program (VPM) strengthens the formal relationships with its key vendors and contingent workers, by ensuring critical contractual and compliance obligations are met.The...

  • Associate, Vendor Relations

    5 days ago

    Bengaluru, India Hudson's Bay Company Full time

    **What This Position Is All About**: **Who You Are**: - Very good written and verbal communication to handle internal stakeholders from North America - Three way matching of Merchandise invoices, identifying and resolving variances in reconciliation - Ability to handle escalated issues in a composed, yet result-oriented manner - Driving daily operations...

  • Associate Director

    2 months ago

    Bengaluru, India Talent500 Full time

    Role: Manager, Vendor managementCompany Overview:Talent500 helps the top 10% of engineering talent accelerate their careers. We curate exclusive opportunities from leading Fortune 500 companies and global industry leaders, which offer higher-than-market compensation and access to the latest technologies. Our AI-enabled matching services and suite of dynamic...

  • Associate Director

    2 months ago

    Bengaluru, India Talent500 Full time

    Role: Manager, Vendor management Company Overview: Talent500 helps the top 10% of engineering talent accelerate their careers. We curate exclusive opportunities from leading Fortune 500 companies and global industry leaders, which offer higher-than-market compensation and access to the latest technologies. Our AI-enabled matching services and suite of...

  • Associate Director

    1 month ago

    Bengaluru, India Talent500 Full time

    Role: Manager, Vendor managementCompany Overview:Talent500 helps the top 10% of engineering talent accelerate their careers. We curate exclusive opportunities from leading Fortune 500 companies and global industry leaders, which offer higher-than-market compensation and access to the latest technologies. Our AI-enabled matching services and suite of dynamic...

  • Assistant Manager Vendor Management

    1 month ago

    Bengaluru, India 14260 GSK India Global Services Private Limited Full time

    Job Purpose : This role will provide YOU the opportunity to manage global service requests to oversee and support the process to purchase learning, learning services, and HR services. The role encompasses working collaboratively with multiple stakeholders, customers and vendors within Vendor Management scope while adhering to global standards and request...

  • Analyst, Vendor Launch

    4 days ago

    Bengaluru, India Hudson's Bay Company Full time

    Job Description Analyst, Vendor Launch   What This Position Is All About:   The vendor launch associate plays a vital role in the successful publication of products to the Saks.com website. This function works closely with the eComm, Buying, Digital Operations and vendor teams to ensure all launches are published on time, accurate and with the...

  • Trainee, Vendor Launch

    2 days ago

    Bengaluru, India Hudson's Bay Company Full time

    Job Description Trainee, Vendor Launch   What This Position Is All About:   The vendor launch associate plays a vital role in the successful publication of products to the Saks.com website. This function works closely with the eComm, Buying, Digital Operations and vendor teams to ensure all launches are published on time, accurate and with the...

  • Vendor Management Associate Job

    2 weeks ago

    Bengaluru, Karnataka, India NoBroker Technologies Solutions Private Limited Full time

    About the job:Key responsibilities: Work on vendor onboarding Work on vendor relationship Work on cold callingMake reportsMaintain data Work on data MiningDeadline: :59:59Other perks:Free snacks & beverages, Health InsuranceSkills required:Effective CommunicationAbout Company:We are the world's largest C2C marketplace in online real estate and India's first...

  • Vendor Consultant, Vendor Consultant

    1 month ago

    Bengaluru, Karnataka, India Amazon Full time

    BASIC QUALIFICATIONS1+ years of program or project management experienceExperience using data to influence business decisions2+ years of interacting with customers/stake holders experienceKnowledge of advanced Excel (Array and Statistical formulas)DESCRIPTIONAmazon is the most customer-centric company. In the light of this, the company is offering to our...

  • Manager - Vendor Risk Management

    7 days ago

    Bengaluru, India insightsoftware Full time

    Manager - Vendor Risk Management Full-time Company Description insightsoftware is a growing, dynamic computer software company that helps financial reporting solutions. At insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future insighters who can...

  • Manager - Vendor Risk Management

    7 days ago

    Bengaluru, India insightsoftware Full time

    Job DescriptionSummaryIn this role, you will be responsible for managing the vendor risk management (VRM) team and their day-to-day operations reporting into the director of procurement. The ideal candidate will be a go-getter known for consistently ensuring operational efficiency. The appropriate candidate will be a success driven self-starter, skilled at...

  • Vendor Enrollment Representative Ii

    1 month ago

    Bengaluru, India Bottomline Technologies Full time

    Position Title: Vendor Enrollment Representative II Department: 10301 Reports To: Manager of Vendor Enrollment FLSA: Non-exempt Job Family: Administrative EEOC: 5 - Administrative Support Workers **Position Summary**: The Vendor Enrollment Representative II is a member of an outbound calling team within the Paymode-X Vendor Enrollment organization that...

  • Team Lead Vendor compliance

    3 days ago

    Bengaluru, India Lowe's India Full time

    About Lowe’s India: At Lowe's India, we are the enablers who help create an engaging customer experience for our $97 billion home improvement business at Lowe's. Our 4000+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find innovative methods...

  • Assistant Manager, Vendor Management

    5 days ago

    Bengaluru, India Mercedes-Benz Full time

    Tätigkeitsbereich:PersonalFachabteilung:Infotainment, UI, Interior sensingGesellschaft:Mercedes-Benz Research and Development India Private LimitedStandort:Mercedes-Benz Research and Development India, BangaloreStartdatum:..4Veröffentlichungsdatum:..4Stellennummer:MERJZArbeitszeit:Vollzeit Join usAufgabenCompany Profile Mercedes-Benz Research and...

  • Procurement Manager Vendor Relationships

    2 months ago

    Bengaluru, India Swiss Re Full time

    About the role: Working in close collaboration with Procurement teams in Bangalore, the Procurement Manager Vendor Relationships will be responsible for the following activities in support of Swiss Re's procurement strategies. Develop, implement, and oversee an approach for Swiss Re to strategically manage vendor relationships and deliver greater value...

  • Procurement Manager Vendor Relationships

    6 days ago

    Bengaluru, Karnataka, India Swiss Re Full time

    About the role:Working in close collaboration with Procurement teams in Bangalore, the Procurement Manager Vendor Relationships will be responsible for the following activities in support of Swiss Re's procurement strategies.Develop, implement, and oversee an approach for Swiss Re to strategically manage vendor relationships and deliver greater value to the...