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Associate Director
5 days ago
Job Description
Want to be a part of our team?
The Senior Manager, Critical Facilities Operations and Maintenance is a senior management role, responsible for the operational integrity, commissioning and regulatory compliance of the electrical power, mechanical, monitoring and control systems, and the processes that maximise customer uptime in the most cost-effective way for a highly available, concurrently maintainable, fault tolerant Enterprise Class Data Centre. This role is interacts with NTT employees, vendors, partners, contractors, and clients.This senior management role is accountable for leading cross functional teams, fostering a collaborative and innovative team culture focused on achieving operational excellence.
Working at NTT
Key Roles and Responsibilities:
Provides applied electrical, mechanical, integrated control and water chemistry technical expertise for the entire data centre.Coordinates the activities of contractors and consultants for daily operations and critical maintenance (UPS systems, generators, switchgear, and chiller maintenance).Ensures relevant teams works effectively to achieve required goals/objectives.Manages budget, staff planning, relevant feedback, operational efficiency, etc.Directly interfaces with Construction management team, contractors, and consultants for all phased data centre construction commissioning, including integration and testing of new systems while maintaining critical systems online.Works with relevant teams to develop and track annual budgets.Works with relevant teams to track and complete an aggressive preventive and predicative maintenance schedule for critical maintenance and system commissioning.Ensures data centre operates at maximum operational efficiency, including analysing existing operating conditions, recommending new technologies, improving overall efficiency and driving cost reduction.Conducts training with the relevant operations/maintenance teams on equipment, relevant procedures/processes.Manages and maintains all training documentation.Manages systems to avoid unplanned, customer-impacting outages.Directly manages data floor and back of house electrical loading and capacity, including client installations and database systems.Participates in rotational on-call schedule to respond to emergency situations at the data centre.Provides site leadership, implements training, and acts as both a coach and mentor to site employees.May require late night work approximately once every other week to meet critical maintenance windows and scheduling.Performs other duties as assigned by leadership.Regular, predictable attendance is essential for satisfactory performance.
Knowledge, Skills and Attributes:
Academic Qualifications and Certifications:
Required Experience:
Skills Summary
Data Center Maintenance, Electrical Engineering, HVAC Systems, Mechanical Engineering, Mission Critical Facilities, People ManagementWorkplace type:
Hybrid WorkingEqual Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
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