Senior Technical Information Specialist

3 weeks ago

Pune, India GSI Electronics Inc Full time

Location: Pune (willing to relocate candidates)

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution Join us to make your contribution.

AGCO is looking to hire candidates for the position of Senior Technical Information Specialist.

The key responsibility of the Sr. Technical Information Specialist will be to create and support content creation including the authoring and review of technical information. Technical Information includes Workshop Manuals, Operators Manuals, Service Bulletins, Assembly Instructions, Knowledge Objects, Schematics and more.

The creation of this information will initially be in Simplified Technical English (STE) and then translated through our partners to required languages to support the global business of AGCO. This will include creation of Annotated Topic Lists (ATL), identification of re-use topics, collating and checking information from various stakeholders.

A large part of the role is working with the various stakeholders (Engineering, Product Management, Marketing, etc.) to gather and develop the technical information. This includes information within engineering systems, technical data, CAD, marketing information etc. and where appropriate updating/inputting information in project management and content management systems. Attention to detail is critical as the validity and completeness of this information is crucial to the effectiveness and success in this role.

Following projects from conception through completion in the AGCO Major Product Introduction Process (AMPIP) and through the product lifecycle will be required to ensure any Engineering Change Notifications (ECNs) are noted, the ATL updated if needed and the changes are updated in the relevant documents.

Technical review of the content in collaboration with the relevant stakeholders to ensure the technical accuracy will also be the Technical Information Specialists responsibility before signing off to allow topics/chapters to go forward to translation/publication.

Initiate workflow to release technical information in AGCO Digital Tools with Global Release Team (GRT). Ensure the released information is available and correctly displayed in the relevant digital tools and print shops.

The scope of the work is to develop information for the Agricultural Products, modules / components or Digital Products as assigned. There will also be process responsibility in support of the Global teams. A Customer first and Digital first mindset is required.

Your Impact

Develop - Operators Manual (OM) and its Annotated Topic List (ATL), Workshop Manual (WSM) and its Annotated Topic List (ATL), and Assembly Instruction (AI) and its Annotated Topic List (ATL). Access Engineering Systems and gather material for content creation. Update ATLs if information is insufficient. Translate ECNs into publication comments and update ATLs. Publish and distributed P2 drafts per AMPIP project and local requirements (OM, WSM, FCT, AI). Deliver the P2 document drafts to the required parties, drives, folders, etc. Review the drafts created/modified by peers. Deliver the content to AGCO GRT Team for Quality Control check 1. Review the Quality Control output report from AGCO GRT team. Rework on the content based on the AGCO GRT Team’s feedback, if necessary. Update ATL for latest known translation requirements. Global Process support for other Tech Information teams.

Your Experience and Qualifications

Bachelor’s degree in Engineering(Mechanical/Automobile) with 10+ years’ experience in Technical Writing, preferably in Automotive Domain. Experience in area of Technical Publication, Service, Training, and Project Management in Agricultural or Industrial Machinery etc. Familiar with the products like Tractor, Combine Harvester, Balers, Sprayers etc. would be an added advantage. Experience in tier down activities of agricultural or any other equipment and hands-on experience in servicing the equipment would be an added advantage. Proficiency with automobile parts/components. Experience working with electrical schematics. Excellent organization, communication, and interpersonal skills. Strong initiative and follow-through. Handling/addressing customer concerns. Working experience/understanding of workflow in ADO or Jira. Added Advantage - Certification in Technical Writing, Project Management. Software / Tools Experience

Expert – Windchill, TeamCenter, Arbortext Editor, Adobe Acrobat

Intermediate - Creo Illustrate, Adobe Illustrator, Adobe Photoshop

Your Benefits

GLOBAL DIVERSITY – Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique ENTERPRISING SPIRIT- Every role adds value. We're committed to helping you develop and grow to realize your potential. POSITIVE IMPACT – Make it personal and help us feed the world. INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence – and work alongside teams of people worldwide who share your enthusiasm. MAKE THE MOST OF YOU – Benefits include health care and wellness plans and flexible and virtual work option……….

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Join us as we bring agriculture into the future and apply now

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