Process Developer

2 days ago

Noida, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Developer, Record to Report

In this role, we require someone with extensive knowledge and experience in, Record to Report- Servicing of Loans & Leasing portfolio which would primarily involve account maintenance, bank reconciliations, payment processing, invoicing and investor reporting.

Responsibilities

Loan Account Administration

Onboarding of loans in system of record

Seamless process of invoicing and report any discrepancies in process to management. 

Payment processing via Check, wire, ACH with no errors.

Timely Account maintenance involving due date changes, contact info updates, assumptions, cancellations, etc to be processed within agreed TAT with client.

Refunds issued to borrowers are processed within agreed SLA

Ensuring Quality checks are performed with 100% peer audit and 30% FLM audit on all deliverables.

Validation of all cash/ financial transaction via Cash Reconciliation at end of day.

Accounting

Preparing of Daily/monthly collection & operating reconciliations 

Reporting of open items to management and to client on agreed timelines

Preparing and accurately delivering of daily and monthly reporting to client with SLA.

Processing of sales & repurchases within agreed timelines.

Processing of refunds and filings checks within SLA. 

Credit reporting is delivered to client as per agreed timeline.

Others

All CORA workflows are actioned on daily basis and no workflow is open > 4 days without any valid reason.

100% peer audit and 30% FLM audit is performed on each activity and discrepancies to reported.

Ensure all SLAs/KPIs are met as per agreed in client contract.

SOPs to referred while processing and all recent changes are updated immediately.

Errors are reported on the error tracker on daily basis.

All knowledge gaps are reported to FLM to seek guidance.

Qualifications we seek in you

Minimum Qualifications

B.Com

Preferred Qualifications/ Skills

Good Written/Verbal Communication

MS Excel Knowledge, Pivot, VLOOKUP, Macros, PowerBi

Quality Lean/Process Improvement knowledge

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