Intune SME

2 weeks ago


Bengaluru, India Inno Protech Solutions Private Limited Full time

Role Purpose: As an Intune SME, you are responsible for end-to-end management and troubleshooting of , Mac, iOS, Android, Rugged, HoloLens devices,Windows(optional) including but not limited to OS, Application, Configuration, Compliance management. Perform complex resolution activities to diagnose issues (related to application deployment, configuration issue, etc.) and perform Quality Assurance focusing on end user experience. Work with various teams to complete solution as per the requirement/request from business. Accountabilities: 6+ years of total experience in managing iOS, Android, Windows, HoloLens, Rugged devices using any MDM Solution and minimum 3+ years of experience on Intune. Knowledge on Apple Business Manager, Apple Developer Portal, Google Play Enterprise portal is must. Expertise in PowerShell Scripting and Proficiency in other scripting languages (e.g., VBS, Batch Scripts, etc.) will be additional advantage. In-depth knowledge to create and configure MDM policies Create and Deploy applications (LOB/Win32/Store Apps/etc.) using Intune i.e., managing application lifecycle. Unattended enrollment of Windows, Mac, iOS, Android, Rugged, HoloLens devices Managing Software Updates and Feature Updates for Windows 10 Knowledge on MS-Graph and Power BI will be an added advantage Managing OS Upgrades for Mac, iOS, Android, Rugged, HoloLens,Windows devices. Critical Knowledge Experience and Capabilities: Knowledge on creating packages using PowerShell App Deployment Toolkit (PSADT). Expert-level Windows 10 build architecture and deployment experience, including customization and "branding of a Windows 10 build "Windows Autopilot deployment experience using Azure/Intune. Mapping of Active Directory GPO controls and settings to Intune MDM Policies Implementation of Kiosk Profiles. Experience in device management for Windows, iOS/iPadOS, macOS, Android. Experience in configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc. Excellent knowledge of the Microsoft Azure platform, most particularly with Intune and multiple Windows AutoPilot profiles. Working knowledge of PowerShell scripting is a must. Good understanding on Device and User based Certificates (SCEP and NDES). Excellent teamwork skills balanced with the ability to work independently Proven interpersonal skills and have basic knowledge office tools (e.g., Excel) for collecting and manipulating distribution results.


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