Sr Transctn Procng Off

Job Description

Job Summary –

L 3 level Senior Transaction Processing Executive/Officer – to process the Capital Market – Brokerage process- Asset Transfer documents for a Non-Voice BPS account (US Client).

Years of experience needed –

 Candidate should have minimum 2 to 3 Years of year work experience in similar BPO field – preferable from Banking and Capital Market Domain (primary preference)

 Prior experience on Asset Transferring, Mutual Funds process is required.

Technical / Non-Technical Skills:

 Excellent MS Office skills – MS Excel, Power Point, Excel Macros and E Mail Drafting

 Good Typing Speed of 28 WPM with >=95% accuracy

 Excellent Communication skills – to attend Client Calls, Onshore Training etc

Process Skills:

 Good and sound knowledge of Stock Market and Capital Market Concepts – Primarily US stock market.

 Expert knowledge on Processing of Asset Transfer – primarily Mutual Funds. Processing High Net Value Mutual Funds, Verification, Analyzing MF documents and providing Updates to Brokerage Advisors of their requests

 Reports making, Client Escalation handling, Mail Drafting, Update sharing with Team

 Sound Analytical, Quick Learning ability, Zeal to learn new things.

 100% Accurate work required as Errors will have financial impacts from Client and their Customer side.

 Strictly US Shift Working Hours (India Late Evening or Night Shifts) – should be flexible to do Over Time duty if requirement arises.

 Working From Office

Behavioral Skills:

 Strictly US Shift Working Hours – should be flexible to do Over Time duty if required.

 Punctual and adherence to attendance and Leaves

 To report to Team Lead and follow the Instructions and the HR Policies as per Company

Certifications Needed:

 Education: 12 + 3 Degree Education is mandatory – B Com, BBA and BBM Graduates preferred, however Candidate with good work experience but with other Specialization can be looked into to some extent Only.

 Additional Certification on Stock Market Subjects is added advantage.

 No Tech Graduates – BE, B Tech, M Tech