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Citrix Server Support

2 months ago

Mumbai, India SPG Consulting Full time
L2 Citrix ServerAdmin Citrix certified; MCP in WindowsServer 2003/2008 Active Directory DHCP DNSExpertise PrimarySkills
  1. Install modify (configure) maintainsupport and administer CitrixSoftware
  2. Configure maintain and support CitrixVPN and related RSA two factorauthentication
  3. Test verify and install allCitrix and Operating System patches and hot fixes adhering toclientapproved Change Managementprocedures
  4. Install approved Applications andApplication Upgrades on Citrix Servers
  5. Research evaluate and recommend to clientimprovements to the thin client Server Environment. Create andmaintain documentation for the thin client ServerEnvironment
  6. Coordinate with the teamssupporting Active Directory Enterprise Directory and DMZ to enablepolicy deployment configuration and authentication/authorization ofthe Citrix environment
  7. Implement networkdrivemappings and localdrive mappings
  8. Administeruser policies within the Citrix management console for theAuthorized User s sessionEnvironment
  9. Coordinate the troubleshooting ofaccessrelated firewall Connectivityissues
  10. Provide Customer with detaileddocumentation of the Citrix test Server Environment;and
  11. Perform endof life retirement activitiesrelated to Citrix including:
Uninstalling and Decommissioning metaframe to remove a CitrixTerminal Server from the applicable farm
  1. Experience in Windows Server andVMWare.
  2. Excellent listening skills &ability to communicate clearly and fluently inEnglish
  3. Flexibility to work in shifts for 24x7support
  4. Coordination with multiple stakeholders / Third party Vendors forbreakfix.
  5. Must be able to lead the criticaloutage calls
  6. Create the Standard OperatingProcedure and update the knowledge database documentation wheneverrequired
  7. Participate in weekly/ monthly/customer meeting and provide activitiesreport.
SecondarySkills
  1. Goodunderstanding of Incident Asset Problem and Change Management(ITIL)

vpn,support,problem management,citrixcertified,modify,windows server,administer,dns,install,patchmanagement,change management,dhcp,active directory,dmz,assetmanagement,firewall connectivity,troubleshooting,enterprisedirectory,network-drive mappings,incidentmanagement,itil,maintain,mcp,application upgrades,windows server2003/2008,vmware,thin client server environment,citrix,end-of liferetirement activities,local-drivemappings,rsa

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