Senior Project Manager GSC’s

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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior ProjectManager GSC’s

Principle Responsibilities: 

Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk. Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality  Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in the HSBC Change Frameworks. Identifies and intervenes where there is slippage and variance from plan Plans and analyses costs, tracking operating and capital spend, and tracks reporting to financial business case commitments  Oversees the tracking of project risk, issues and dependencies to assess the impact on the benefit realisation for the project and takes action to minimise impact, actively challenging and removing obstacles  Influences and collaborates with stakeholder and delivery partners to drive the right project outcomes. Represents the project team at discussions regarding project prioritisation and to create buy-in for risk mitigation and contingency plan Obtains sponsor and stakeholder buy in to plans, key commitments and changes against baseline as they arise  Obtains sponsor and stakeholder sign-off for deliverables, formally closes project, assesses stakeholder satisfaction and captures feedback. Captures key learns from each project and feeds back into methodologies and best practice  Articulates to stakeholders the targeted benefits and takes joint responsibility for benefits realisation  Manages the sponsor, working with them to ensure project deliverables are met  Plans and manages the implementation of the change, to ensure benefits are realised and that the transition from current state to target state is smooth. Ensuring that the organisation and other change audiences are ready, willing and able to function in the new business environment Works closely with delivery partners on planning, design and estimating, bringing together delivery partner teams; actively managing dependencies between these teams and other projects and programmes  Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to project success  Promotes pace and energy within the team and leads by example Adheres to the Groups standard tools and methodologies, HSBC Change Framework and Clarity. There must be consistent use of agreed tools and methodologies to track progress, issues, risks, dependencies, planning value, funding and resources Produces a well-defined project plan in Clarity, dictate the key milestones, outcomes and key results and assigns responsibilities/resources Demonstrates effective financial skills to develop a detailed business case, including investments, detailed benefits and link to overall finances of the business Develops and/or reviews estimates and estimating assumptions for the project’s schedule, effort, and cost using established estimating models, best practices, and past experience  Mobilises the project team and allocates tasks and roles  Understands the non-financial risks and conduct impacts of change from the outset to enable execution of the change safely so that it delivers the sustainable outcomes we are targeting for our customers.  Manages and reports on the project budget, acting on any variance  Manages and reports project risks, issues and dependencies  Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered  Promotes and takes accountability for project quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken  Collaborates with stakeholders to define the project strategy and develops a roadmap ensuring all constraints of time/resources are met.  Ensures project teams follow quality assurance processes and the HSBC Change Framework. Ensures governance processes and decisions are applied consistently, including: Engaging the project sponsor and stakeholders effectively Creation and running of effective Steering Committee, who make focused decisions, based upon accurate and timely status, performance reports. Using the committee as the first point of escalation. Seeks project quality assurance, acting on recommendations.  Plans and executes regular tollgates in line with the HSBC Change Framework. Direct the project approach, staffing, responsibilities, and schedule to drive maximum productivity  Identifies and shares the resource requirements of the programme, requesting the appropriate resource by skill set and/or experience, through the Risk & Compliance Transformation Resource Team. Works with the business and delivery partners to ensure adequate resource is provided to the programme Efficient and appropriate use of resources forming an effective programme leadership team, with the right blend of skills and good working relationships Ensures good project induction and orientation – the team understand the programme context; programme and workstream structure/content, stakeholder importance and how this links to HSBC strategy Defines high level responsibilities and objectives for project and programme teams Provides regular constructive feedback and coaching to individuals to improve their performance and support their development and career progression. Hold 1:1 discussion at least once every fortnight. Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalisation and development of our teams Maintains a strong focus on people development and ensure project resources receive any necessary training and support, particularly on the HSBC Change Framework Acts as a role model, encourage collaboration and teamwork within the programme and with other teams May have line responsibility involving the performance management process around Goal Setting, ongoing Everyday Performance and Development conversations and Fairness Reviews Drive a performance-based culture to improve and drive efficiencies and performance including the effective management of underperformers Promotes the Group’s Values and strategy by creating a positive work environment and promoting teamwork to drive engagement Management and control of change projects with ambitious goals and high change requirements Defining the approach and dealing with complex requirements and unique projects – often one-off initiatives Management of stakeholders and sponsors Achieving benefits (cost reduction, revenue increase, strategic goals) set out in the business case Managing complex teams and working with multiple delivery and business partner teams Requirements

What you will need to succeed in the role:

Proven understanding of delivery methodologies and best practice techniques Understanding of how change drives benefits for customers and other stakeholders Knowledge of the external environment – regulatory, political, competitors etc. Proven ability to work across regions whilst maintaining a global perspective Demonstration of commerciality with strong financial acumen Proven ability to work with senior stakeholders and business sponsors Evidence of ability to make key strategic decisions Delivery of large-scale complex projects at pace, developing high performing interchanging teams to support delivery at each stage Strong people and team management experience Proven implementation, change management and benefits realisation experience Engaging and influencing with Customers/Stakeholders/Colleagues Managing Change and Implementation Managing Programmes & Projects Inc. Risks & Issues Management Agile (Scrum, SAFe, Kanban etc.) - Desirable Project Management Professional (PMP) - Desirable

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 

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