PeopleSoft Technical Consultant

4 weeks ago


Hyderabad, India Oracle Full time

Overview

The Advanced Customer Services (ACS) is a unit within the Oracle’s Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. ACS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. ACS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. ACS covers the majority of large-scale Oracle customers. Oracle Advanced Customer Services provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. ACS is industry-leading expertise with the highest customer satisfaction to support organization’s business every step of the way.

What you'll Do

In this role, your responsibilities include:

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services.  A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential

What you'll bring

6-15 years of experience with a sound domain knowledge in PeopleSoft HCM covering the hire to retire cycle or Peoplesoft Campus or Peoplesoft FSCM.  The main role of a Support Analyst is to troubleshoot and resolve highly complex Functional problems. The focus of this position is to provide Customer Service on a Functional level and to ultimately drive complete and total resolution of each service incident. 6-10 years of experience in PSFT as Technical Consultant in Implementation and support projects in modules such as HCM, Finance and FSCM. Proficient in AWE, BI Publisher reports, Component Interface and Application Engine. Good experience in Application Designer. Proficient in writing logic using People Code and write complex SQL Queries. Good understanding on Roles and Permission and Business Unit and SET ID concept and Row Level Security. Proficient in developing Design Document and Technical Design Document. Have thoroughly worked on development of Custom Bolt-On modules within PSFT HRMS, Finance and FSCM. Excellent communication skill and can interact with Customer to understand the requirement and provide solution. Have worked on at least 2 Upgrade projects and is well versed with Retrofitting. Have worked on Fluid development and is well versed with Tiles and Homepage. Should have worked on latest release of PSFT tools as well as application versions.

Personal Attributes that we look for

1. Self driven and result oriented2. Strong problem solving/analytical skills3. Strong customer support and relation skills4. Effective communication (verbal and written)5. Focus on relationships (internal and external)6. Strong willingness to learn new things and share them with others7. Influencing/negotiating8. Team player9. Customer focused10. Confident and decisive11. Values Expertise (maintaining professional expertise in own discipline)12. Enthusiasm13. Flexibility14. Organizational skills15. Values and enjoys coaching/knowledge transfer ability16. Values and enjoys teaching technical courses Note: Shift working is mandatory. Candidate should be open to work in evening and night shifts on rotation basis.The position is currently based out of Bangalore, Hyderabad and Delhi locations.

  • hyderabad, India Oracle Full time

    Experience & Skills: • 6 to 12 years of Technical or Techno-Functional hands-on experience as a consultant or analyst working with PeopleSoft FSCM , HCM and Campus • Experience with designing and maintaining interfaces to external systems and vendors; • Should have Hands-On experience in minimum of 5 modules.  • A strong understanding of...


  • Hyderabad, India Oracle Full time

    An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes, or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to...


  • hyderabad, India People Tech Group Inc Full time

    Please go through the Job description:Required skills:Min 8+ years’ experienceIntegration Broker experience strong- Core HR- Payroll- Time & Labor- People Code- Application Engine- Component Interface- Application Package- Well-versed with PS HR Technical environmentJob description:• Perform requirements gathering with the end users, design the solutions...


  • Hyderabad, India Oracle Full time

    An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes, or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to...


  • hyderabad, India Oracle Full time

    Looking for PeopleSoft Application Specialists with experience and expertise in PSADMIN and/or PeopleSoft Functional Consultant Role. An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes, or technology designs within a product/technology family. Operates independently to...


  • Hyderabad, India Advitha Tech Solutions Full time

    Job Description : Mandatory Skill :- PeopleSoft techno- functional Consultant with minimum 6-8 years of relevant experience in PeopleSoft HR- Hands-on experience of AWE, App Packages, People Code, SQR, IB, CI, App Engine- Must have worked on PeopleSoft Workforce Administration, Core HR, Benefits, Payroll and Security, Talent Acquisition Module.- Must have...


  • Hyderabad, Telangana, India Advitha Tech Solutions Full time

    Job Description : Mandatory Skill :- PeopleSoft techno- functional Consultant with minimum 6-8 years of relevant experience in PeopleSoft HR- Hands-on experience of AWE, App Packages, People Code, SQR, IB, CI, App Engine- Must have worked on PeopleSoft Workforce Administration, Core HR, Benefits, Payroll and Security, Talent Acquisition Module.- Must have...


  • Hyderabad, India Advitha Tech Solutions Full time

    Job Description : Mandatory Skill :- PeopleSoft techno- functional Consultant with minimum 6-8 years of relevant experience in PeopleSoft HR- Hands-on experience of AWE, App Packages, People Code, SQR, IB, CI, App Engine- Must have worked on PeopleSoft Workforce Administration, Core HR, Benefits, Payroll and Security, Talent Acquisition Module.- Must have...


  • Hyderabad, India People Tech Group Inc Full time

    Please go through the Job description:Required skills:Min 8+ years’ experienceIntegration Broker experience strong - Core HR - Payroll - Time & Labor - People Code - Application Engine - Component Interface - Application Package - Well-versed with PS HR Technical environment Job description: • Perform requirements gathering with the end users, design...


  • Hyderabad, India People Tech Group Inc Full time

    Please go through the Job description:Required skills:Min 8+ years’ experienceIntegration Broker experience strong - Core HR - Payroll - Time & Labor - People Code - Application Engine - Component Interface - Application Package - Well-versed with PS HR Technical environment Job description: • Perform requirements gathering with the end users, design...


  • Hyderabad, India People Tech Group Inc Full time

    Please go through the Job description: Required skills: Min 8+ years’ experience Integration Broker experience strong - Core HR - Payroll - Time & Labor - People Code - Application Engine - Component Interface - Application Package - Well-versed with PS HR Technical environment Job description: • Perform requirements gathering with the...


  • Hyderabad, India BB works Full time

    PeopleSoft HCM Techno Functional Consultant:Location : HyderabadWork from Office :Notice - immediate to max 30 days- 5-10 years of experience including 3 years relevant on peoplesoft HCM NA payroll- Design, configuration, develops specifications, tests, coordinates work, and documents the processes and procedures in the PeopleSoft HCM application software...


  • Hyderabad, Telangana, India BB works Full time

    PeopleSoft HCM Techno Functional Consultant:Location : HyderabadWork from Office :Notice - immediate to max 30 days- 5-10 years of experience including 3 years relevant on peoplesoft HCM NA payroll- Design, configuration, develops specifications, tests, coordinates work, and documents the processes and procedures in the PeopleSoft HCM application software...


  • Hyderabad, India BB works Full time

    PeopleSoft HCM Techno Functional Consultant:Location : HyderabadWork from Office :Notice - immediate to max 30 days- 5-10 years of experience including 3 years relevant on peoplesoft HCM NA payroll- Design, configuration, develops specifications, tests, coordinates work, and documents the processes and procedures in the PeopleSoft HCM application software...


  • hyderabad, India Rock Interview Full time

    PeopleSoft DeveloperDesignation: PeopleSoft Developer / Team LeadExperience: 6+ YearsLocation: RemoteNotice Period: Immediate / Short NoticeWorking hours: EST / Semi EST based on projectJob Description:This Application Developer role is to design, develop, implement, and support organizational PeopleSoft applications and interfaces.Requirements:6+ Years’...


  • hyderabad, India Oracle Full time

    Looking for PeopleSoft Application Specialists with experience and expertise in PSADMIN and/or PeopleSoft Functional Consultant Role. An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes, or technology designs within a product/technology family. Operates independently to...


  • hyderabad, India Oracle Full time

    Looking for PeopleSoft Application Specialists with experience and expertise in PSADMIN and/or PeopleSoft Functional An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes, or technology designs within a product/technology family. Operates independently to provide quality...


  • Hyderabad, India Quess IT Staffing Full time

    Company Name:- Quess IT StaffingJob Title: PeopleSoft FunctionalOverall Experience Required: 4-8 YearsNotice Period: Immediate to 15 DaysLocation -HyderabadFunctional support for PeopleSoft Purchasing/eProcurement modules. Primary responsibilities include analyzing issues and providing solutions for day to day tickets. Introduce Ideas for continuous system...


  • Hyderabad, India Quess IT Staffing Full time

    Company Name:- Quess IT StaffingJob Title: PeopleSoft FunctionalOverall Experience Required: 4-8 YearsNotice Period: Immediate to 15 DaysLocation -HyderabadFunctional support for PeopleSoft Purchasing/eProcurement modules. Primary responsibilities include analyzing issues and providing solutions for day to day tickets. Introduce Ideas for continuous system...


  • Hyderabad, India Rock Interview Full time

    PeopleSoft Developer Designation: PeopleSoft Developer / Team LeadExperience: 6+ YearsLocation: RemoteNotice Period: Immediate / Short NoticeWorking hours: EST / Semi EST based on project Job Description: This Application Developer role is to design, develop, implement, and support organizational PeopleSoft applications and interfaces. Requirements: 6+...