QA/Senior QA

3 weeks ago

Bengaluru, India CGI Full time

Position Description:

Job Summary-

As a QA/Senior QA you will support the respective Engagements (Accounts/Towers) and Sub Business Units assigned to you in delivering high quality of service for the clients. You will monitor the quality of delivery by performing audits, reviewing various reports, participating in governance meetings, analyzing Client/Onshore feedback etc. and provide inputs to BEX and Delivery leadership team. You will also analyze the reports, audits and assessments performed by junior members in the team, coach and mentor them. Based on the assessments and observation, you along with the QA team members assigned, will work closely with delivery teams to help implement corrective/preventive/improvement action. You will help and support teams in effective implementation of CGI, BU specific and client processes and ensure its adherence. You will help teams prepare for Internal and External audits like ISO, CMMI, SSAE etc. and ensure all required documents/artefacts are maintained and regularly updated. You are required to participate and contribute in deep dive reviews and reports to improve the engagement/Sub Business Units. You will work closely with the BEX leadership and contribute to BU level Initiatives and drive improvements

Responsibility-
•Perform Monthly Process Compliance (SPCI) Audits and share report with detailed observations
•Perform Monthly Ticket Quality Audit (TQA) and share report with detailed observations (For Non Service Desk)
•Collect performance reports (SLA, KPI and other metrics) from Delivery team and perform analysis
•Share the Monthly performance report of the delivery team and analysis to QA SPOC
•Perform Root Cause Analysis on the misses from Delivery (E.g. SLA miss, Human Error, Change Failure, Escalations etc.)
•Collect, track and report the Corrective and Preventive actions for the above
•Conduct weekly Quality Facilitation for delivery teams
•Conduct process related trainings as required to help the delivery team
•Tracking and reporting of delivery Risks to BEX and delivery leadership team
•Perform Deep Dives in areas that need improvement in the engagement supported and share report
•Raise Early Warnings to Delivery leadership team to address potential issues in their engagement
•Prepare and share Quality Status Report for the engagements supported on Weekly & Monthly basis
•Conduct and publish OSAP as per plan and track improvement actions
•Track CSAP, and CSAP improvement actions
•Prepare teams for Internal Quality Audits & External audits like ISO, CMMI, SSAE etc.
•Perform Transition Gate Reviews and report the gate status
•Track CSI’s, Perform CSI Gate Assessments and report the gate status
•Participate in governance meetings (both BEX and Delivery)
•Present QA reports in various forums like Sub BU meetings, Account review meetings etc.
•Contribute to initiatives that BEX team drives like HEP, CSAP Investigation, Case Studies, Accolades, Major Escalations Reporting etc.
•To work extended hours if/when there is any business requirement

Skills:

Business Process Analysis Business Process Management Data Quality Management Quality Management Lean Six Sigma Green Belt

  • # 7493 # 8 / Functional Testing/ Api Testing/ SQL

    3 weeks ago

    Bengaluru, India QA InfoTech Full time

    Description Experience level 2 - 4 yrs Need QA Engineer for Manual-Functional Testing requirement Manual Testing 4/5 SQL 3/5 API Knowledge 2/5 **Requirements**: Experience level 2 - 4 yrs Need QA Engineer for Manual-Functional Testing requirement Manual Testing 4/5 SQL 3/5 API Knowledge 2/5 **Benefits**: Why QualiTest? Have continuous access to...

  • Salesforce Ecommerce Tester

    2 months ago

    Bengaluru, India QA InfoTech Full time

    Description 3 must haves Salesforce commerce testing 4/5 eCommerce 4/5 Agile 3/5 **Requirements**: Experienced resource in eComm testing 6+ years of hands on functional testing experience in eCommerce Domain. Ability to estimate the test effort and adapt based on requirements. Proficient in Agile testing methodology. Ability to create a detailed,...

  • 7493 # 8

    6 days ago

    Bengaluru, Karnataka, India QA InfoTech Full time

    Experience level - 4 yrsNeed QA Engineer for Manual-Functional Testing requirementManual Testing 4/5SQL 3/5API Knowledge 2/5Requirements:Experience level - 4 yrsNeed QA Engineer for Manual-Functional Testing requirementManual Testing 4/5SQL 3/5API Knowledge 2/5Benefits:Why QualiTest?Have continuous access to and work with Senior Testing Specialists and...

  • Salesforce Ecommerce Tester

    6 days ago

    Bengaluru, Karnataka, India QA InfoTech Full time

    3 must havesSalesforce commerce testing 4/5eCommerce 4/5Agile 3/5Requirements:Experienced resource in eComm testing6+ years of hands on functional testing experience in eCommerce Domain.Ability to estimate the test effort and adapt based on requirements.Proficient in Agile testing methodology.Ability to create a detailed, comprehensive and well-structured...

  • Jda Allocation

    2 weeks ago

    Bengaluru, India QA InfoTech Full time

    Description 3 must haves JDA 4/5 Allocation 4/5 Demand & Fulfillment 3/5 **Requirements**: Years of Experience - 6-8 years Strong in client communication and Stakeholder management. Strong experience with HP ALM, JIRA, or other test and defect management tools. **Responsibilities**: Expertise in master planning, Demand planning, Consensus planning...

  • Service Now Testing

    3 weeks ago

    Bengaluru, India QA InfoTech Full time

    Description 3 must haves - Required Skills: Good Experience in ServiceNow platform. Having a good knowledge/experience on various ServiceNow modules like Incident Management, Problem Management, Change & Release Management, Service Request Management, Asset Management, Knowledge & Case Management. Story Board Management in ServiceNow. Good Knowledge on...

  • QA/Senior QA

    6 days ago

    Bengaluru, Karnataka, India CGI Full time

    Position Description: Job Summary- As a QA/Senior QA you will support the respective Engagements (Accounts/Towers) and Sub Business Units assigned to you in delivering high quality of service for the clients. You will monitor the quality of delivery by performing audits, reviewing various reports, participating in governance meetings, analyzing...

  • QA/Senior QA

    6 days ago

    Bengaluru, Karnataka, India CGI Full time

    Position Description:Job Summary-As a QA/Senior QA you will support the respective Engagements (Accounts/Towers) and Sub Business Units assigned to you in delivering high quality of service for the clients. You will monitor the quality of delivery by performing audits, reviewing various reports, participating in governance meetings, analyzing Client/Onshore...

  • Service Now Testing

    6 days ago

    Bengaluru, Karnataka, India QA InfoTech Full time

    3 must haves Required Skills:Good Experience in ServiceNow platform.Having a good knowledge/experience on various ServiceNow modules like Incident Management, Problem Management, Change & Release Management, Service Request Management, Asset Management, Knowledge & Case Management.Story Board Management in ServiceNow.Good Knowledge on Software QA processes,...

  • Senior QA Tester

    2 months ago

    Bengaluru, India Recruiter Wings Consultancy Full time

    Senior QA TesterResponsibilities: As an Sr. QA Tester you are responsible for ensuring the quality and functionality of software products throughchallenging testing procedures. As a senior member of the QA team, collaborate closely with developers and otherstakeholders to identify and resolve issues.Develop and execute comprehensive test plans and test cases...

  • Senior QA Engineer

    2 weeks ago

    Bengaluru, India Torry Harris Full time

    Are you looking to join a dynamic and innovative team in the software industry? If so, Torry Harris is looking for a Senior QA Engineer to join our team. As a leading provider of software solutions and services, we are committed to delivering high-quality products to our clients, and we need a talented individual to help us achieve this goal.As a Senior QA...

  • Senior Engineering Manager- QA

    2 months ago

    Bengaluru, India Nutanix Full time

    The Opportunity  We are seeking a highly skilled, motivated and operationally strong Senior QA Manager to lead a team of engineers. In this role, you will not only oversee managing a dedicated QA team but also own and drive end to end qualifications of multiple releases. In this role, you would be responsible for all aspects of Quality Assurance at...

  • QA

    3 weeks ago

    Bengaluru, India NuVizz Inc. Full time

    Experience: 3 to 4 yrs Job Location: Bangalore **Responsibilities of a QA**: - Understand nuVizz Mobile & Web Platform and solutions - Establish as the QA SME for nuVizz products - Participate and drive QA /UAT activities prior to product release to customer. - Participate to identify issues and enhance the product with customer oriented functional designs...

  • Senior QA Engineer

    6 days ago

    Bengaluru, Karnataka, India Torry Harris Full time

    Are you looking to join a dynamic and innovative team in the software industry? If so, Torry Harris is looking for a Senior QA Engineer to join our team. As a leading provider of software solutions and services, we are committed to delivering high-quality products to our clients, and we need a talented individual to help us achieve this goal.As a Senior QA...

  • Senior QA Engineer

    2 months ago

    Bengaluru, Karnataka, India timesjobs Full time

    Senior QA Engineer Bengaluru, Karnataka, IndiaPermanentQuality Assurance 6 yearsJob Title:Senior QA EngineerJob Description:What you will do -Perform manual and automated tests related to products.Create test documentation such as, test scripts, test scenarios, checklists.Contribute to each key phase during a product life-cycle.Adopt and apply proper test...

  • Senior QA Engineer

    3 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    Senior QA Engineer Bengaluru, Karnataka, IndiaPermanentQuality Assurance 6 yearsJob Title:Senior QA EngineerJob Description:What you will do -Perform manual and automated tests related to products.Create test documentation such as, test scripts, test scenarios, checklists.Contribute to each key phase during a product life-cycle.Adopt and apply proper test...

  • Manger QA

    4 weeks ago

    Bengaluru, India Evolute Full time

    Key responsibilities include: 1. Strategic responsibilities - [If Any] - Establish and evolve a formal QA/Testing practice, establishing test processes, methodology, standards, and hygiene for Agile development. - Lead development of the QA strategy, test design /plan, test automation, and drive test execution. - Key point of contact for project teams for...

  • Manger QA

    2 days ago

    Bengaluru, India Evolute Full time

    Key responsibilities include: 1. Strategic responsibilities - [If Any] - Establish and evolve a formal QA/Testing practice, establishing test processes, methodology, standards, and hygiene for Agile development. - Lead development of the QA strategy, test design /plan, test automation, and drive test execution. - Key point of contact for project teams for...

  • QA Consultant/Architect

    5 days ago

    Bengaluru, India Movate Full time

    Its a QA Consultant/Architect position not a QA leadLooking for 12 Years - 16 Years experience for Bangalore locationComprehensive QA Assessment: Conduct thorough evaluations of existing QA and testing processes to identify inefficiencies and areas for improvement.- Architecture Design: Architect and implement sophisticated, high performing, reliable,...

  • QA

    3 weeks ago

    Bengaluru, India Bloom Consulting Services Full time

    QA Automation - NA - Full Time Experience **04.0 - 07.0 years** Offered Salary **8.00 - 15.00** Notice Period **Not Disclosed** Dataweave : DevOps Enginner, Exp : 4-7 Years, Location : Bangalore **Required Knowledge, Skills, and Abilities**: - QA Automation