Assistant Manager
2 months ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Assistant Manager, Work Force Management (WFM)
Responsibilities
• Recommend staffing changes to match the call demand & coordinate with the WFM resource daily to ensure adequate staffing is maintained.
• Participate in periodic meetings with Operations & the Client
• Slicing and dicing of data at a market/process level drilling down to team/agent level to provide required insights
• Provide insights on existing data to internal/external stakeholders
• Identifying the market/process/queue by team/agent wise volume variations and alerting the respective stakeholders proactively
• All the observations should be reported to WFM to help to change the staffing plans/roster accordingly and send the alerts on SLA misses proactively, if any.
Qualifications we seek in you
Minimum qualifications
• Any graduate degree or equivalent with a strong academic record
• Excellent Communication Skills
• Should have a good working knowledge of using Excel
• Good at excel functions like pivots, power pivots, trend graphs, bar graphs, VBA macros, bridge plans, etc
Preferred qualifications
• Innovative and able to influence others
• Contact Centre Workforce Management experience
-
hyderabad, India Wing Assistant Full timeCompany Description Wing provides small businesses, startups, execs, and enterprises with top-tier remote talent for recurring tasks like Social Media Management, Executive Assistance, Data Entry, and Sales Calling. We offer an affordable solution to delegate excess work and focus on growing your business effectively. Role Description This is a full-time...
-
Assistant Manager
6 months ago
Hyderabad, India Hyatt Corporation Full timeAssistant Manager - Security Hyatt Hyatt Hyderabad IN - TG - HyderabadSecurityEntry Level ManagerFull-timeReq ID: HYD001561Local Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations....
-
Assistant Sales Manager
1 month ago
Hyderabad, India Goldsikka Limited Full timeWe are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales managers responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate...
-
Assistant Restaurant Manager
1 month ago
Hyderabad, India Gamut HR Solutions Full timeCompany OverviewGamut HR Solutions is a leading provider of HR solutions, specializing in helping individuals find the right job. With a team of dedicated professionals, we strive to deliver exceptional service to our clients and candidates.Job OverviewWe are seeking an experienced Assistant Restaurant Manager to join our team at Gamut HR Solutions. As an...
-
Assistant Account Manager
1 month ago
Hyderabad, India corrival group Full timeFiling of GST Returns, GST audit and assurance services. Managing accounts receivables and accounts payables on a day to day basis Generating invoices & performing bank reconciliation on a monthly basis. Taxation-updating tax records & filing of PT, PF,ESI, IT Return as per the respective deadlines Assisting auditors for filing the GST & TDS returns....
-
Restaurant Assistant Manager
1 month ago
Hyderabad, India Gamut HR Solutions Full timeA Restaurant Assistant Manager is a professional who is in charge of making sure that everything runs smoothly at your local restaurant. They are responsible for selecting, developing, and managing employees as well as overseeing inventory ordering processes to create maximum profit margins on every dish served.The Assistant Manager is the bridge that...
-
Assistant Store Manager
3 weeks ago
hyderabad, India Vector Systems Full timeJob Title : Assistant Store Manager Company : Vector Systems (AV, BMS, Automation Integration & Execution) Location : Hyderabad. Employment Type : Full-Time About Us: Vector Systems is a premier provider of AV, BMS, and automation solutions, delivering exceptional integration and execution services. With a commitment to innovation and excellence, we...
-
Assistant Store Manager
3 weeks ago
hyderabad, India Vector Systems Full timeJob Title : Assistant Store ManagerCompany : Vector Systems (AV, BMS, Automation Integration & Execution)Location : Hyderabad.Employment Type : Full-TimeAbout Us: Vector Systems is a premier provider of AV, BMS, and automation solutions, delivering exceptional integration and execution services. With a commitment to innovation and excellence, we provide...
-
Assistant Store Manager
3 weeks ago
Hyderabad, India Vector Systems Full timeJob Title : Assistant Store ManagerCompany : Vector Systems (AV, BMS, Automation Integration & Execution)Location : Hyderabad.Employment Type : Full-TimeAbout Us: Vector Systems is a premier provider of AV, BMS, and automation solutions, delivering exceptional integration and execution services. With a commitment to innovation and excellence, we provide...
-
Assistant Store Manager
3 weeks ago
Hyderabad, India Vector Systems Full timeJob Title: Assistant Store ManagerCompany: Vector Systems (AV, BMS, Automation Integration & Execution)Location: Hyderabad.Employment Type: Full-TimeAbout Us: Vector Systems is a premier provider of AV, BMS, and automation solutions, delivering exceptional integration and execution services. With a commitment to innovation and excellence, we provide our...
-
Assistant Manager
6 months ago
Hyderabad, India Hyatt Corporation Full timeAssistant Manager - Food & Beverage Hyatt Place Hyatt Place Hyderabad Banjara Hills IN - TG - HyderabadBars/Restaurants/OutletsEntry Level ManagerFull-timeReq ID: HYD001589Local Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst...
-
Assistant Manager
17 hours ago
Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
-
Assistant Manager
15 hours ago
Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
-
Assistant Manager
6 months ago
Hyderabad, India Hyatt Corporation Full timeAssistant Manager - Front Office Park Hyatt Park Hyatt Hyderabad IN - TG - HyderabadFront OfficeEntry Level ManagerFull-timeReq ID: HYD001599Local Summary To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. Qualifications Minimum 2 years work experience as Assistant Manager or Team Leader -...
-
Assistant Manager
4 months ago
Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
-
Assistant manager
3 weeks ago
Hyderabad, India GMM Pfaudler Full timeJob Description - Assistant Manager Service.Qualification: BE Mechanical.Experience range Minimum 10 to 14 years in similar industries.Industries preferences: Mechanical Seal, Gear box, bearings, motor, turbine, pumps, capital equipment, compressor.Technical competency:Candidate should have the experience in rotating equipment, Department maintenance /...
-
Assistant Manager
3 weeks ago
Hyderabad, India GMM Pfaudler Full timeJob Description - Assistant Manager Service.Qualification: BE Mechanical.Experience range Minimum 10 to 14 years in similar industries.Industries preferences: Mechanical Seal, Gear box, bearings, motor, turbine, pumps, capital equipment, compressor.Technical competency:Candidate should have the experience in rotating equipment, Department maintenance /...
-
Assistant Manager Human Resources
4 weeks ago
hyderabad, India BITSILICA Full timeJob Summary: The Assistant HR Manager will support the HR Manager in overseeing various human resources functions, including employee relations, performance management, and HR policy development. This role involves assisting with day-to-day HR operations, ensuring compliance with company policies and labour laws, and contributing to the creation of a...
-
Assistant Real Estate Manager
1 month ago
Hyderabad, India Gamut HR Solutions Full timeCompany OverviewGamut HR Solutions is a leading recruitment agency that specializes in helping individuals find the perfect job. With our extensive network of job opportunities and industry connections, we strive to match candidates with organizations that align with their skills and career goals. We have been operating for several years and have a dedicated...
-
Assistant Operations Manager
17 hours ago
Hyderabad, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...