Network Operation Centre

3 weeks ago


Chennai, India CGI Full time

Position Description:

NOC - Level 2 | 4- 6 YRS
• Hands on trouble shooting experience and Configuration and management of Cisco Routers. (Must to have)
• Hands on trouble shooting experience and Configuration and management of Cisco Catalyst , Nexus series of switches. (Must to have)
• Hands on trouble shooting experience and Configuration and management of Cisco WLAN controllers, Aruba Central Wireless, Juniper Mist wireless.
• In-depth knowledge and practical understanding of Networking concepts OSI, TCP and DNS, DHCP, IP, ARP, ICMP, TCP, UDP, SNMP,
• Solid understanding and troubleshooting skills in IPSec VPN technologies, DMVPN,FLEXVPN hands on if known will be (Good to have)
• Network Security and related technologies, Firewalls, access and perimeter control, vulnerability management (Good to have)
• Good to know and Configuration and management of firewalls (FortiGate,Panorama & Cisco ASA )
• Candidate must have experience in LAN/WAN troubleshooting.
• Provide incident response & resolution as part of the 24x7 Network Operations Center
• Responsible for handling the Entire Network of a major Client.
• Provide technical L2 level leadership within the technical team
• Required to follow detailed change management and incident management processes
• Communicate with other technical teams regarding Routing/Switching/Wireless operations
• Work in a fast paced operations environment & Troubleshooting DC environment incidents

• Good in communication and capable of handling inbound and outbound customer calls, which includes live network troubleshooting.
• Certification :CCNA (must to have)/ CCNP (good to have)
• Candidate should be willing to work in 24x7 rotational shifts.
• Location Bangalore

Skills:

Communications Management English Incident Management Problem Management Change Management Technical Analysis

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