General Manager

2 weeks ago

Bengaluru, India Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Open since May 2019, in the information technology capital of India, Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travellers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. Designed to reflect a sense of its location, the Hotel’s design merges nature and architecture in an homage to Bengaluru’s reputation as the Garden City. Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the city’s most dynamic development that includes Four Seasons Private Residences, premium grade office space, sophisticated retail, dining and entertainment.

About the roleL

As General Manager, you will provide leadership and management for all hotel personnel: directly for 7 key management personnel and indirectly for management, non-management personnel. Establish plans of character, integrity and of quality, which results in the continued life, growth and profitability of the business. Accepts responsibility for the health, safety and welfare of the hotel guests and employees. Be accountable for all personnel actions, assets, and personal property and the results of their use. Represent the hotel to civic, business, industry and local government .

This role is on the Planning Committee level, reporting to the Regional Vice President. 

What you will do:

To develop, with the aid of key personnel, strategies and programs to ensure the attainment of the hotel's goals and objectives. 

The ability to submit an annual marketing plan consisting of direct sales, advertising, and public relations with budgets. 

To prepare a comprehensive annual operating profit plan, for all departments in the hotel with addendum plans for maintenance, repair, sanitation, energy conservation, and uniform replacement. 

Ensure the hotel has an organizational chart showing both structure and people that is compatible with the business strategies and capable of achieving the physical and fiscal plans of the hotel. 

Implement development and training programs in all departments to produce in-depth qualified personnel, to ensure continuity of management, and to prepare for vacancy and/or transfer requirements. 

Keep the supervising Vice President informed about the condition of the hotel and all-important factors influencing its operation. 

Establish the source of business available to the hotel and establish priority and sales opportunities in the development of that business. 

What you bring:

10-15 Years of Hotel Operations and/or Management experience

High energy; ability to engage closely with ownership

Creative Sales & Marketing approach to aggressively drive the business

Strong service culture and immersive presence in the local community

First time GM with strong Sales exposure / focus would be considered

Fluency in Indian language, local market experience with Indian work authorization is preferred 


What we offer:


• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Comprehensive Insurance for Medical and Personal Accident

Schedule & Hours:

• This is a full-time position, and are expected to work early mornings, days, evenings, or weekends.

Learn more about what it is like to work at Four Seasons – Visit us:

/careers

or check us out onand follow on Twitter. 

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