GSA - Front Office

1 month ago


Khopoli, India AccorHotel Full time
Job Description

GSA-Front Office
First impressions are everything As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing:

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
  • Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
  • Responsible for day to day operations of Front Office Department. Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

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