Servicenow Developer

Job Summary and Responsibilities

·         Strong understanding and knowledge in ITIL Processes

·         Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers

·         Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets

·         Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts

·         Develop standards , process and support and maintenance of existing environment

·         Develop use-case scenarios for Testing

·         Assist with analyzing and converting business requirements to system requirements

·         Work with stakeholders to design testing strategies for development, QA and UAT environments

·         Working knowledge of ServiceNow release upgrade process for implementation

·         Experience with full suite of ITSM modules including Incident, Request, Problem, Change, Case Management, Service Portal

·         Integrate ServiceNow applications with third applications using REST/SOAP APIs

·         Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities

·         Require strong debugging and troubleshooting skills

·         To be proficient in understanding end to end deployment process

Qualifications:

·         6+ years overall work experience with 4+ years’ relevant experience with ServiceNow developing core ITSM modules including, ServiceNow Integration, Scripting, Service Portal, Flow Designer, Incident, Problem, Change, Case ,Agent Workspace.

·         ServiceNow Developer Certifications preferably CSA, CAD

·         Strong verbal and written communication skills , proven technical leadership.