Current jobs related to Senior Cloud Support Engineer - Pune - Snowflake
-
Senior Cloud Software Engineer
3 weeks ago
Pune, Maharashtra, India Cloud Software Group Full timeAbout This Team:Cloud Software Group's Platform infrastructure group lays the foundation of the TIBCO Platform, providing processes and technologies required to effectively deliver, run, and manage TIBCO products in/from the Cloud or on customers' environments.This position is a unique opportunity to work in a group of highly motivated and skilled team...
-
Senior Cloud Software Engineer
2 weeks ago
Pune, Maharashtra, India Cloud Software Group Full timeAbout This Team:Cloud Software Group's Platform infrastructure group lays the foundation of the company's cloud platform, providing processes and technologies required to effectively deliver, run, and manage cloud-based products in/from the cloud or on customers' environments.This position is a unique opportunity to work in a group of highly motivated and...
-
Senior Cloud Engineer
1 week ago
Pune, Maharashtra, India TechHost Services Full timeJob Title: Senior Cloud EngineerJob Description:We are seeking a highly skilled Senior Cloud Engineer to join our team at TechHost Services. As a Senior Cloud Engineer, you will be responsible for designing, implementing, and maintaining scalable and secure cloud infrastructure on multiple cloud platforms such as AWS, Azure, and Heroku.Key...
-
Senior Software Engineer
2 weeks ago
Pune, Maharashtra, India Cloud Software Group Full timeAbout This Team:We're passionate about empowering people to create beautiful and powerful visualizations, and pixel-perfect reports, and transform how companies interact with data. We are a team where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big...
-
Senior QA Engineer
2 weeks ago
Pune, Maharashtra, India Cloud Software Group Full timeAbout This TeamAt Cloud Software Group, we're looking for a talented Senior QA Engineer to join our team. As a key member of our quality assurance team, you'll play a crucial role in ensuring the high quality of our software releases.Duties and ResponsibilitiesEnsure the quality of software releases: Responsible for ensuring that software releases meet...
-
Senior Cloud Engineer
1 week ago
Pune/Hyderabad, India Teradata Full timeJob Title: Senior Cloud EngineerAbout the Role:We are seeking a skilled Senior Cloud Engineer to join our team at Teradata. As a Senior Cloud Engineer, you will be responsible for designing, implementing, and maintaining innovative software solutions to transform languages across the Teradata Vantage platform.Key Responsibilities:Design and implement...
-
Cloud Software Engineer
2 weeks ago
Pune, Maharashtra, India Cloud Software Group Full timeAbout This Team:Cloud Software Group's Platform infrastructure group lays the foundation of the TIBCO Platform, providing processes and technologies required to effectively deliver, run and manage TIBCO products in/from the Cloud or on the customers' environments.This position is a great opportunity to work in a group of highly motivated and skilled team...
-
Senior Cloud Infrastructure Engineer
2 weeks ago
Pune, Maharashtra, India TechHost Services Full timeJob Title: Senior Cloud Infrastructure EngineerJob Summary:We are seeking a highly skilled Senior Cloud Infrastructure Engineer to join our team at TechHost Services. As a Senior Cloud Infrastructure Engineer, you will be responsible for designing, implementing, and maintaining scalable and secure cloud infrastructure solutions.Key Responsibilities:Design...
-
Senior Software Engineer
3 days ago
Pune, Maharashtra, India Cloud Software Group Full timeAbout This Role:We are seeking a skilled Senior Software Engineer to join our Cloud Software Group team. As a key member of our technical team, you will be responsible for designing and developing cloud-based solutions using Java technologies on AWS or Azure.About the Job:Design and develop on-premise and cloud server-side JasperReport Server (JRS)Develop...
-
Senior Cloud Engineer and Support Specialist
2 weeks ago
Pune, Maharashtra, India Workday India Private Limited Full timeAbout the RoleAt Workday India Private Limited, we are seeking a highly skilled Senior Cloud Engineer and Support Specialist to join our team. The ideal candidate will have a strong background in cloud infrastructure setup, upgrades, and migrations, as well as experience with Tricentis tools such as Tosca, qTest, and Neoload.Key Responsibilities:Perform...
-
Senior Cloud Engineer and Support Specialist
1 week ago
Pune, Maharashtra, India Workday India Private Limited Full timeAbout the RoleWe are seeking a highly skilled Senior Cloud Engineer and Support Specialist to join our team at Workday India Private Limited.The ideal candidate will have 10+ years of experience as an Application Administrator and Support engineer, with 3+ years of experience on Tricentis tools (Tosca, qTest and Neoload).Key Responsibilities:Perform...
-
Senior Cloud Engineer
3 weeks ago
Pune, Maharashtra, India TechHost Services Full timeJob Title: Senior Platform EngineeringAt TechHost Services, we are seeking a highly skilled Senior Platform Engineer to join our team. The ideal candidate will have a strong background in cloud computing, infrastructure as code, and software development.Key Responsibilities:Design and implement scalable and secure cloud infrastructure using AWS, Azure, and...
-
Senior Quality Assurance Engineer
3 weeks ago
Pune, Maharashtra, India Cloud Software Group Full timeAbout This RoleWe are seeking a highly skilled Senior QA Engineer to join our talented team at Cloud Software Group. As a Senior QA Engineer, you will play a critical role in ensuring the quality of our software releases and developing automated testing frameworks and scripts.Key ResponsibilitiesDesign, develop, and maintain automated testing frameworks and...
-
Senior Cloud Engineer
1 week ago
Pune, Maharashtra, India F337 Deutsche India Private Limited, Pune Branch Full timeJob Title: Senior Cloud EngineerJob Summary:F337 Deutsche India Private Limited, Pune Branch is seeking a Senior Cloud Engineer to lead the development of cloud-based solutions. The ideal candidate will have a strong background in cloud engineering, with experience in designing and implementing scalable and secure cloud architectures.Key...
-
Cloud Support Engineer
3 weeks ago
Pune, Maharashtra, India Comprinno Technologies Full timeJob Title: Cloud Support EngineerJob Summary: We are seeking a highly skilled Cloud Support Engineer to join our team at Comprinno Technologies. The successful candidate will be responsible for providing technical support and troubleshooting for our cloud-based infrastructure.Key Responsibilities: Provide technical support and troubleshooting for cloud-based...
-
Senior Cloud Engineer
1 week ago
Pune, Maharashtra, India F337 Deutsche India Private Limited, Pune Branch Full timeJob DescriptionF337 Deutsche India Private Limited, Pune Branch is seeking a highly skilled Senior Cloud Engineer to join our team. As a Senior Cloud Engineer, you will be responsible for designing, developing, and deploying cloud-based solutions that meet the needs of our business.Key ResponsibilitiesAnalyzing data sets and designing stable and scalable...
-
Cloud Support Engineer
2 weeks ago
Pune, Maharashtra, India Zebra Full timeAt Zebra, we are shaping the future of work on the front line by reinventing how businesses run and moving society forward. We are a community of changemakers, innovators, and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with...
-
Senior Cloud Engineer
3 days ago
Pune, Maharashtra, India SS&C Technologies Holdings Full timeJob TitleWe are seeking a Senior Cloud Engineer to join our team at SS&C Technologies Holdings.Key responsibilities include:Migrating applications from AWS to SSNC Private CloudDeveloping Terraform modules for SSNC Private CloudSupporting teams during cloud migrationApplying Agile principlesScripting in PowerShell and BashUnderstanding Operating System...
-
Cloud Support Engineer
1 month ago
Pune, India Platform9 Full timeAbout Us:Platform9: A Better Way to Go Cloud NativeCloud native is a strategic priority for technology leaders at nearly every company around the world. Going to cloud native is a complex, challenging, but necessary process for businesses and organisations, regardless of size or industry.As cloud native grows and matures, many enterprises are looking to...
-
Senior Cloud Engineer
2 weeks ago
Pune, Maharashtra, India PRGX Full timeJob Title: Senior Platform EngineerAt PRGX, we are seeking a highly skilled Senior Platform Engineer to join our team. As a key member of our engineering team, you will be responsible for designing, implementing, and maintaining our cloud infrastructure and platforms.Key Responsibilities:Design and implement cloud-based infrastructure and platforms using...
Senior Cloud Support Engineer
3 months ago
Build the future of data. Join the Snowflake team.
Snowflake’s Support team is expanding We are looking for a Senior Cloud Support Engineer who likes working with data and solving a wide variety of issues utilizing their technical experience having worked on a variety of operating systems, database technologies, big data, data integration, connectors, and networking.
Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning, and building connections.
Snowflake’s values are key to our approach and success in delivering world-class Support. Putting customers first, acting with integrity, owning initiative and accountability, and getting it done are Snowflake's core values, which are reflected in everything we do.
As a Senior Cloud Support Engineer , your role is to delight our customers with your passion and knowledge of Snowflake Data Warehouse. Customers will look to you for technical guidance and expert advice with regard to their effective and optimal use of Snowflake. You will be the voice of the customer regarding product feedback and improvements for Snowflake’s product and engineering teams. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements.
Based on business needs, you may be assigned to work with one or more Snowflake Priority Support customers . You will develop a strong understanding of the customer’s use case and how they leverage the Snowflake platform. You will deliver exceptional service, enabling them to achieve the highest levels of continuity and performance from their Snowflake implementation.
Ideally, you have worked in a 24x7 environment, handled technical case escalations and incident management, worked in technical support for an RDBMS, been on-call during weekends, and are familiar with database release management.
AS A SENIOR CLOUD SUPPORT ENGINEER AT SNOWFLAKE, YOU WILL:
Drive technical solutions to complex problems providing in-depth analysis and guidance to Snowflake customers and partners using the following methods of communication: email, web, and phone Adhere to response and resolution SLAs and escalation processes to ensure fast resolution of customer issues that exceed expectations Demonstrate good problem-solving skills and be process-oriented Utilize the Snowflake environment, connectors, 3rd party partner software, and tools to investigate issues Document known solutions to the internal and external knowledge base Report well-documented bugs and feature requests arising from customer-submitted requests Partner with engineering teams in prioritizing and resolving customer requests Participate in a variety of Support initiatives Provide support coverage during holidays and weekends based on business needs
OUR IDEAL SENIOR CLOUD SUPPORT ENGINEER WILL HAVE:
Bachelor’s. or Master’s degree in Computer Science or equivalent discipline. 5+ years experience in a Technical Support environment or a similar technical function in a customer-facing role Solid knowledge of at least one major RDBMS In-depth understanding of SQL data types, aggregations, and advanced functions including analytical/window functions A deep understanding of resource locks and experience with managing concurrent transactions Proven experience with query lifecycle, profiles, and execution/explain plans Expertise in managing schedules of jobs and tasks for maximum throughput Demonstrated ability to analyze and tune query performance and provide detailed recommendations for performance improvement Advanced skills in interpreting SQL queries and execution workflow logic Proven ability with rewriting joins for optimization while maintaining logical consistency In-depth knowledge of various caching mechanisms and ability to take advantage of caching strategies to enhance performance Ability to interpret systems performance metrics (CPU, I/O, RAM, Network stats) Proficiency with JSON, XML, and other semi-structured data formats Proficient in database patch and release management
NICE TO HAVES:
Knowledge of distributed computing principles and frameworks Hadoop, Spark) Scripting/coding experience in any programming language Database migration and ETL experience Ability to monitor and optimize cloud spending using cost management tools and strategies.
SPECIAL REQUIREMENTS:
Participate in pager duty rotations during nights, weekends, and holidays Ability to work the 4th/night shift which typically starts from 10 pm IST Applicants should be flexible with schedule changes to meet business needs