Senior ITSM Change Coordinator

3 days ago


Sany, India Randstad India Full time

Required Experience

1. Minimum 3.5 years of working experience inITSM concepts as change coordinator.

2. Experience working in Power BI or Tableauis appreciated in building and visualizing dashboards andmetrics.

3. Isresponsible for defining & managing change & problemguidelines that would be applicable for all the types of productreleases in scope.

4.Is to manage and publish release plans release calendar releasenotification/updates and manage schedule. Also to highlight in caseof release collision.

5. Is responsible for representing the Change& Problem tickets to the enterpriseteam.

6. Is responsiblefor setting up internal CAB Change Advisory Board meeting everyMonth/Biweekly to ensure smooth delivery.

7. Is responsible for reviewing all thereleases and release collaterals.


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