Principal UX Designer
3 weeks ago
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
So, what’s the role all about?
We are seeking a talented and experienced UX Designer to join our dynamic team. As a UX Designer, you will be responsible for creating intuitive and engaging digital experiences across various platforms. Your primary focus will be understanding our users' needs, translating them into wireframes, prototypes, and user flows, and collaborating closely with cross-functional teams to deliver exceptional user-centric designs. The ideal candidate will have a strong understanding of user-centered design principles, excellent communication skills, and a passion for creating seamless user experiences.
How will you make an impact?
As a Principal UX Designer at NICE, your role is to create amazing user experiences that drive customer satisfaction. You'll lead by example, inspiring teams to think differently about design. Your expertise will guide us in crafting innovative yet practical solutions across multiple product lines.
Engaging in discussions regarding product strategy, vision and planning with Product Managers and Product Owners with a focus on user needs.Identifying the appropriate research and design process, breaking down requirements into information hierarchy, user flows, mind maps, and journey maps.Facilitating product vision by researching, conceiving, sketching, and prototyping new design solutions.Provide leadership and guidance on projects, offering mentorship and coaching to senior and mid-level team members (individual contributor role with leadership responsibilities) with hands-on UX deliverables.Plan and manage the creation of UX design tasks across the project, track status, and ensure the timely delivery of artifacts to meet commitments.Explore various concepts for new features, presenting and justifying ideas to stakeholders.Explain new product features and design choices to stakeholders using solid experience design principles and reasoning.Eager to step up to take ownership and keep things moving fast.Problem-solving aptitude, with an analytical mind and business acumen.Have you got what it takes?
Bachelor’s or Master’s in Interaction Design/User Experience Design/ Human Factors/Industrial Design/ Business Design or comparable experience.15+ years of experience in UX Design, with a robust portfolio showcasing work on complex systems, experience with enterprise software8+ years as Lead UX Designer.Experience mentoring and coaching designers.Working knowledge of design systems and re-usable components.Problem-solving aptitude.Analytical mindset with a business acumen.Ability to work independently, and with a group of peers.Strong written communication and presentation skills.In-depth experience and knowledge of Figma, Jira.Desired skills in workshop facilitation and ideation.Experience in user research and analysis.Possess a strong sense of innovation and aesthetics.What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr
Enjoy NICE-FLEX
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 3955
Reporting into: Director, Product Management
Role Type: Individual Contributor
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