Manager EXL/M/999113

4 weeks ago

Gurugram, India exl Full time

Job Description

Product Management

EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24, professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.

EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2, data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.

Please visit for more information about EXL Analytics.

Role & Responsibilities:

Collaborates with the Domain Lead(Ops & IT leads) and business partners to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the program vision. Communicates product and portfolio vision to their team. Accountable for developing and achieving product level KPIs. Manages product(s) (business products) with a moderate degree of strategy, scope, and complexity.  Collaborates with technology and business leadership to align system/application development and business goals, priorities while working with stakeholders & squad/team. Resolves open issues/questions quickly and efficiently. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. Sets priorities and actively participates in squad/team quarterly planning. Collaborates with more senior Product Owners to set priorities for program quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in team demos, retrospectives, and all other ceremonies. Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes.  Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external teams to ensure priorities are aligned across squads/teams both within and outside the portfolio.

Candidate Profile:

· Bachelor's degree in Computer Science, Business Administration, or related field; Master's degree preferred. · Considerable relevant industry or functional experience in insurance · Proven experience (4+ years) as a Product Owner, Product Manager, or similar role in software development or technology industry. · Strong understanding of Agile methodologies, including Scrum and Kanban, and experience working in Agile environments. · Excellent analytical, problem-solving, and decision-making skills, with the ability to prioritize competing demands effectively. · Exceptional communication, negotiation, and interpersonal skills, with the ability to influence and collaborate across team. · Strong Presentation and leadership skills · Experience with product management tools such as JIRA, Trello, or Asana, and proficiency in Microsoft Office Suite. · Familiarity with UX/UI design principles, software development lifecycle (SDLC), and software engineering concepts is a plus. · Agile practitioner capabilities and experience working with or in Agile teams · Strong team-work, co-ordination, organization and planning skills · Ability to capture complex requirements in a prioritized backlog

What we offer:

EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants. You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth  Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques. We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors. Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.

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