Retail Sales

1 month ago


Mumbai, India Sheetal Jewellery House LLP Full time
Retail Sales GEMS &JEWELLERYOverview:Therole of Retail Sales GEMS & JEWELLERY is vital for ourorganization as it involves directly engaging with customers toshowcase and sell our exclusive range of gems and jewelry. Thisposition is responsible for providing exceptional customer serviceand promoting the products to drive sales andrevenue.KeyResponsibilities:
  • Greet and assistcustomers in a professional and courteousmanner
  • Showcase and demonstrate a thoroughknowledge of gems and jewelry products
  • Providepersonalized product recommendations and assistance in theselection process
  • Participate in inventorymanagement and ensure accurate stocklevels
  • Execute sales transactions and handlecash credit or other forms of payment
  • Build andmaintain strong customerrelationships
  • Responsible for visualmerchandising and maintaining the aesthetic appeal of thestore
  • Meet and exceed monthly sales targets andKPIs
  • Stay updated on industry trends anddevelopments
  • Collaborate with the marketingteam to promote special events and sales
  • Handlecustomer inquiries feedback and aftersalesservice
  • Conduct market research to identifypotential customer demographics
  • Contribute to apositive and cohesive team environment
  • Adhereto all company policies procedures andregulations
  • Participate in training andprofessional developmentopportunities
RequiredQualifications:
  • High school diplomaor equivalent; Bachelors degreepreferred
  • Proven experience in retail salespreferably in the gems and jewelryindustry
  • Demonstrated knowledge of gemstonesprecious metals and jewelrycraftsmanship
  • Excellent verbal and writtencommunication skills
  • Strong interpersonal andcustomer service abilities
  • Ability to workeffectively in a fastpaced and dynamicenvironment
  • Proficiency in using Point of Sale(POS) systems and other retail software
  • Abilityto work flexible hours including evenings weekends andholidays
  • Proactive approach to sales andachieving targets
  • Good understanding of markettrends and customer preferences
  • Detailorientedwith strong organizational and multitaskingskills
  • Ability to maintain a professional andpolished appearance
  • Understanding of basicjewelry appraisal practices is a plus
  • Knowledgeof gemology and accreditation from relevant institutions isdesirable
  • Positive attitude and a passion forthe gems and jewelryindustry

retail,jewelry,gems,customerservice



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