International Voice Process

2 months ago


Noida, India Carnation Infotech Pvt Ltd Full time

SkillExperience in International Voice Process ( Mandatory)

QualificationAnyGraduation

CTCup to 4.5LPA

Experience1

Timing(7.30 PM to 4.30 AM ) (Nightshift)

LocationNoida

Desiredcandidateprofile

  • 6months Experience in international BPO specifically in a VoiceBackend and Email Handlingprocess
  • Handlecustomer issues escalation calls and coordinate with differentfunctions casemanagement
  • Excellentcommunication (written and verbal) and comprehension skills inEnglish
  • Willingto work in 24/7environment
  • Opento Work fromOffice
  • HealthcareKnowledge isPreferrable

Jobdescription

  • Responsiblefor calling insurance companies in US to analyze the claims andfollow up on outstanding Account Receivable(AR)
  • Capableto capturingdenials
  • Appealto insurances for pendingclaims
  • Endto End knowledge of RCM (revenue cycle management)process




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