International Voice Process
2 months ago
SkillExperience in International Voice Process ( Mandatory)
QualificationAnyGraduation
CTCup to 4.5LPA
Experience1
Timing(7.30 PM to 4.30 AM ) (Nightshift)
LocationNoida
Desiredcandidateprofile
- 6months Experience in international BPO specifically in a VoiceBackend and Email Handlingprocess
- Handlecustomer issues escalation calls and coordinate with differentfunctions casemanagement
- Excellentcommunication (written and verbal) and comprehension skills inEnglish
- Willingto work in 24/7environment
- Opento Work fromOffice
- HealthcareKnowledge isPreferrable
Jobdescription
- Responsiblefor calling insurance companies in US to analyze the claims andfollow up on outstanding Account Receivable(AR)
- Capableto capturingdenials
- Appealto insurances for pendingclaims
- Endto End knowledge of RCM (revenue cycle management)process
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