Service now Technical Lead
1 month ago
About Company:
Leading service IT company
Job Title: Service now Technical Lead
Summary:
Responsible for the design, implementation, and development of ServiceNow modules (ITSM, ITOM, ITAM, CSM), collaborating with process owners to enhance core applications and ensure the delivery and ongoing support of IT solutions. The ServiceNow Tech Lead configures and sets up ServiceNow ITSM, ITAM, ITOM, & CSM modules for Prodapt’s clients. Provides technical expertise to evaluate impacts and interconnections between structure, people, process, and technology.
Responsibilities:
- Review architectural decisions and re-engineer architectures to meet project requirements, defining architectural and design solutions aligned with business problems.
- Design and implement client-facing solutions leveraging ServiceNow.
- Ensure performance-compliant and sustainable solution architecture.
- Implement and integrate enterprise software applications.
- Analyze and evaluate alternative solutions, recommending cost-effective options.
- Propose data model and design changes, with latitude in determining assignment objectives.
- Design ServiceNow data model for process integrations.
- Support release scheduling and execution, product upgrades, and new technology deployments.
- Conduct business analysis and gather requirements.
- Learn technology quickly and adapt to agile methodologies/tools.
- Develop hands-on experience in ServiceNow platform components, including CSM, ITSM, ITOM, ITAM.
- Understand key technologies for building ServiceNow integration solutions.
- Apply insight into emerging technologies to develop and deliver new digital solutions.
- Implement Agile and Scrum development approaches.
- Integrate with third-party tools using various methods.
- Load data into ServiceNow from third-party systems.
- Develop UI scripts, UI actions, UI policies, UI macros, business rules, and workflows.
- Administer ServiceNow instances and create technical documentation.
- Integrate MID Server and implement Discovery & ITAM modules.
- Reconcile hardware/software assets and install HAM/SAM modules.
- Apply knowledge of ITIL modules, such as Incident, Problem, Change, and Request Fulfillment.
Qualifications:
- Customize dashboards and reports based on client requirements.
- Implement and customize CSM Portal, Agent Workspace, and Service Portal.
- Preferably have knowledge of TSM, ITOM Event Management, Health Log Analytics, Metrics Intelligence modules.
- Experience in deploying packages across test/prod instances.
- Preferably have ATF experience.
- Willingness to coach/mentor junior engineers and deliver assigned tasks.
- Proficient in slide preparation and presentation skills.
- Willingness to learn new modules in ServiceNow and deliver per project requirements.
-
Service now Technical Lead
1 month ago
hyderabad, India Saaki Argus & Averil Consulting Full timeAbout Company: Leading service IT company Job Title: Service now Technical Lead Summary: Responsible for the design, implementation, and development of ServiceNow modules (ITSM, ITOM, ITAM, CSM), collaborating with process owners to enhance core applications and ensure the delivery and ongoing support of IT solutions. The ServiceNow Tech Lead...
-
Service Now
4 weeks ago
Hyderabad, India NTT DATA Full time**Servicenow | 3 - 6 Yrs** Work Mode - Work from Office Location - HYD/BLR Shift Timing - 12 PM to 9 PM Description - Service Now Developer Primary Skills - Service Now
-
Service Now
6 hours ago
Hyderabad, India NTT DATA Full time**Servicenow | 3 - 6 Yrs** Work Mode - Work from Office Location - HYD/BLR Shift Timing - 12 PM to 9 PM Description - Service Now Developer Primary Skills - Service Now
-
Service Now
2 weeks ago
Hyderabad, Telangana, India NTT DATA Full timeServicenow | - 6 YrsWork Mode - Work from OfficeLocation - HYD/BLRShift Timing - 12 PM to 9 PMDescription - Service Now DeveloperPrimary Skills - Service Now
-
Lead Consultant
4 weeks ago
hyderabad, India Genpact Full timeWith a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Manager - Service Now Developer
2 weeks ago
Hyderabad, Telangana, India Genpact Full timeWith a startup spirit and 115,000+curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...
-
Lead Consultant
12 hours ago
Hyderabad, India Genpact Full timeWith a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Service Now Developer
2 weeks ago
Hyderabad, Telangana, India Algoleap Technologies Pvt Ltd Full timeDesigning developingand implementing solutions on the ServiceNow platform for ITService Management and automating businessprocesses.Supporting andmaintaining ServiceNow modules for Incidents Changes Problems andAgent chat across theorganization.Designing anddevelopment of Integration with internal and external systems usingOut of the box and custom...
-
Service Now Developer
4 weeks ago
hyderabad, India Algoleap Technologies Pvt Ltd Full timeJob Description Designing, developing, and implementing solutions on the ServiceNow platform for IT Service Management and automating business processes.Supporting and maintaining ServiceNow modules for Incidents, Changes, Problems and Agent chat across the organization.Designing and development of Integration with internal and external systems using Out...
-
Service Now Developer
1 month ago
hyderabad, India Algoleap Technologies Pvt Ltd Full timeJob Description Designing, developing, and implementing solutions on the ServiceNow platform for IT Service Management and automating business processes.Supporting and maintaining ServiceNow modules for Incidents, Changes, Problems and Agent chat across the organization.Designing and development of Integration with internal and external systems using Out...
-
Service Now Developer
4 weeks ago
Hyderabad, India Algoleap Technologies Pvt Ltd Full timeJob DescriptionDesigning, developing, and implementing solutions on the ServiceNow platform for IT Service Management and automating business processes.Supporting and maintaining ServiceNow modules for Incidents, Changes, Problems and Agent chat across the organization.Designing and development of Integration with internal and external systems using Out...
-
Service Now Developer
3 days ago
hyderabad, India Algoleap Technologies Pvt Ltd Full timeDesigning developingand implementing solutions on the ServiceNow platform for ITService Management and automating businessprocesses.Supporting andmaintaining ServiceNow modules for Incidents Changes Problems andAgent chat across theorganization.Designing anddevelopment of Integration with internal and external systems usingOut of the box and custom...
-
Service Now Developer
3 days ago
Hyderabad, India Algoleap Technologies Pvt Ltd Full timeDesigning developingand implementing solutions on the ServiceNow platform for ITService Management and automating businessprocesses.Supporting andmaintaining ServiceNow modules for Incidents Changes Problems andAgent chat across theorganization.Designing anddevelopment of Integration with internal and external systems usingOut of the box and custom...
-
Manager - Service Now Developer
4 weeks ago
hyderabad, India Genpact Full timeWith a startup spirit and 115,000+curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Manager - Service Now Developer
6 days ago
Hyderabad, India Genpact Full timeWith a startup spirit and 115,000+curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Manager - Service Now Developer
1 month ago
Hyderabad, India Genpact Full timeWith a startup spirit and 115,000+curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Manager - Service Now Developer
4 weeks ago
Hyderabad, India Genpact Full timeWith a startup spirit and 115,000+curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...
-
Service Now-itom
2 weeks ago
Hyderabad, Telangana, India Tech Mahindra Full timeHi All, Looking for Vibrant role Service Now-ITOM specialist.Work on Solution Design for new requirements\ Integrations, suggest recommendations and best practices.Identify any gaps in existing solutions, suggest and work on improvements.Guide\Mentor team members.Exposure of having worked in large organizations managing multiple Service Management tools.Good...
-
Service Now Developer
5 days ago
Hyderabad, India OnSpace Technologies Full timePosition ------------ Service Now DeveloperExperience----------6+ yearsJob type--------------Permanent, Full-timeLocation------------- RemoteNotice period ------ImmediateSAlary ---------------Years of experience*2.5Mandatory skills :-Strong JavaScript, ServiceNow Developer ,ITSM, pythonPassion for Design & develop ServiceNow Custom Applications.Extensive...
-
Technical Lead "
2 weeks ago
Hyderabad, Telangana, India NTT DATA Full timeJob DescriptionNTT DATA Services is looking for a skilled "Technical Lead" to join their team in Hyderabad, Telangana (IN-TG), India. If you are ready to work with a dynamic team in a fast-paced environment, this might be the perfect opportunity for you!Responsibilities:Support the creation of functional specification documentationCreation of technical...
