Junior IT Engbreezeitech

4 weeks ago


Mumbai, India Focus Consulting.in Full time
Overview:The Junior ITEngineer plays a crucial role in providing technical support andassistance within the IT department. They are responsible forensuring the smooth operation of computer systems and networks aswell as resolving technical issues for internal and externalusers.KeyResponsibilities:
  • Install configureand maintain computer hardware software systems networks printersand scanners.
  • Provide technical support andtroubleshooting for endusers including desktop laptop andperipheral devices.
  • Assist in theimplementation of IT security protocols andprocedures.
  • Respond to IT support requests andescalate issues as necessary to ensure timelyresolution.
  • Perform system and network upgradesbackups and routine maintenance tasks.
  • Assistin the documentation of IT procedures configurations and inventorymanagement.
  • Collaborate with senior IT staff onprojects and initiatives to improve ITinfrastructure.
  • Conduct software installationsupdates and patches as required.
  • Participate inthe evaluation and testing of new technologies andsolutions.
  • Provide basic training and guidanceto endusers on IT systems andsoftware.
RequiredQualifications:
  • Bachelor s degree inComputer Science Information Technology or relatedfield.
  • Relevant certifications such as CompTIAA Network or Microsoft Certified Professional (MCP) areadvantageous.
  • Strong knowledge of computerhardware operating systems and softwareapplications.
  • Understanding of networkingfundamentals and protocols.
  • Ability to diagnoseand resolve technical issues independently andcollaboratively.
  • Excellent communication andinterpersonal skills for effective customerservice.
  • Experience with system administrationand IT support is a plus.
  • Ability to prioritizeand manage multiple tasks in a fastpacedenvironment.
  • Analytical mindset andproblemsolving abilities.
  • Flexibility to adaptto evolving technologies and businessneeds.

networking,troubleshooting,customerservice,server admin,storage,windows



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