Customer Care Executive
4 weeks ago
Customer Care Executive
Mumbai
We are looking for a friendly and professional Receptionist tojoin our team at D.S. Research Centre. As a Customer Care Executive, you will bethe first point of contact for our patients and visitors, and will play acritical role in providing exceptional patient service.
Responsibilities:
Welcoming patients and visitors to the center and directing them to the appropriate departments or staff members. Answering phone calls, responding to inquiries, and forwarding calls to the appropriate departments or staff members. Scheduling appointments and maintaining appointment calendars. Handling patient intake and registration processes. Maintaining patient records and ensuring that patient information is kept confidential. Assisting with general administrative tasks, such as filing, emailing, and scanning documents. Managing inventory and ordering office supplies. Coordinating with otherdepartments to ensure smooth operations.Requirements:
Graduate or equivalent. 1-2 years of experience in a similar role. Strong communication and interpersonal skills. Proficiency in Microsoft Office and other administrative software. Excellent organizational skills and attention to detail. Ability to multitask and prioritize tasks effectively. Friendly and welcoming demeanor. Experience in a healthcareor medical environment is a plus.Location
Mumbai
Opening Status
Available
Employment
Full time
Job Type
Permanent
Start Date
Immediate
Salary
Based on experience
If you are a patient -oriented individual with excellentcommunication skills and a passion for providing exceptional customer service,we encourage you to apply for this position.
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