Workday Senior Specialist

7 months ago

Navi Mumbai, India Alight Full time

Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (‘Divested Group’). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.

(RESPONSIBILITIES)

Conduct working sessions with clients to gather, understand, and analyze business requirements. Assess actual client needs and propose recommendations and⁄or alternative solutions to meet client goals. Advise clients on best practices, recognize, and recommend process improvements, and implement system enhancements Lead, consult, execute, and prioritize conflicting demands on medium to high complexity projects across multiple, concurrent clients without supervision for area(s) of expertise. Manage the project scope, quality, and timeline for area(s) of expertise. Provide guidance, instruction, direction, and coaching to team members. Review team members' work as necessary to ensure quality. Perform research on problems, identify the true cause, and present/implement corrective measures to the client. Seek opinions and feedback on alternative solutions from team members to solve client needs. Contribute to the organization's knowledge management repository through formal and informal avenues (ex: Q&A, documented deliverables, facilitation of Workday knowledge sharing sessions, regularly posting best practices, etc). Act as a mentor and coach for less experienced team members. Strive to innovate and suggest new approaches to deploy Workday efficiently and effectively. Gain an intermediate understanding of touch points, dependencies, and integration aspects across different Workday area(s). Meet key performance indicators set for this role (ex: utilization target, service level agreements, customer satisfaction scores, etc).

(REQUIREMENTS)

Bachelor's degree in Computer Science , MIS, or a related technical field Workday Certifications are a plus ,preferred HCM certifi

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

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