Customer Service Advisor

4 weeks ago


Hyderabad, India Foundever Full time

Apply today

Customer Service Advisor - Spanish

Req ID#: 209648

Rabat, Rabat Agdal, MA

Customer Service Advisor - Spanish

Customer Service

Descripción del puesto

Nuestra compañía multinacional está reclutando representantes de servicio al cliente de habla hispana para la recepción de llamadas de servicio al cliente
Dentro de un equipo joven y dinámico tendrás la siguiente misión:

Aconsejar y recomendar a los clientes las soluciones que mejor se adapten a sus intereses; Asegurar la gestión de las cuentas de los clientes; Proporcionar asistencia técnica básica.Tras

un período de formación inicial muy corto y remunerado,se beneficiará de un ciclo de formación continua destinado a promover su carrera en una empresa multinacional que le ofrece las oportunidades y los medios para evolucionar.

Perfil buscado


Un muy buen dominio del lenguaje en el que se aplica, tanto oral como escrito;

Un nivel mínimo de educación de al menos una licenciatura; La experiencia previa en relaciones con los clientes es muy deseable; Un espíritu comercial combinado con una fuerte capacidad de sugestión; Habilidades de comunicación interpersonal;- Una actitud orientada al cliente (Sonrisa, cortesía, empatía, capacidad de escuchar hasta el final sin interrumpir al cliente).

Prestaciones sociales y otras

Además de un contrato indefinido (CDI), seguridad social, seguro médico privado y transporte en horas no laborables, Foundever te ofrece

Formación para la certificación; Una bonificación por ventas sin tope; Una bonificación por rendimiento; Un salario en evolución; Un bono de bienvenida; Suscripción al CNSS; Seguro médico privado Club social

Como todos los puestos de nuestra empresa, este puesto está abierto a personas con movilidad reducida

Rango temporal

De 8:00 a 18:00 horas en rotación de lunes a sábado, 5 días a la semana

Salario neto + primas

Skills/Knowledge/Abilities

Call Center experience a plusAnswers inbound calls within guidelines/goals established by the client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals.

Education

High school diploma or equivalent


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