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International Voice Process- Gurugram

2 months ago

Gurugram, India 2coms Full time
Greetings,
Excellent Opportunity for international voice process in leading MNC ||Apply Now || Gurugram location .
Our Client is an Indian multinational company that provides technology and business process outsourcing services.

Designation : Customer Support

Location : Gurugram
Interview Mode: Walk-in face to face 
Shift: Night Shift
Week Off: 2 Days rotational

Responsibilities:
  • The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. 
  • Support reps interact with customers on a variety of channels such as phone, email, and social media.
  • Moreover, ensure that all valid customer concerns are being dealt with immediately.


Requirements
Candidate should have :
  • Good Communication skills, take calls Over Phone which involves working in different time zones
  • Take calls from Global clients and initiate the right response to them, positively and professionally flexible to work in shifts.
  • Excellent English - both verbal and written communication skills
  • Knowledge of customer service principles and practices
  • Good technical knowledge

Qualification: Graduate with 1yr & above experience international voice process interviews.

Salary : Upto 32k CTC
Benefits
PF, ESI, Incentives, Cab facilities, Training facilities

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.