Analyst - Data Visualisation

2 months ago


Pune, India Mphasis Full time

Role overview

 Effectively handle the reports basis inputs allocated and achieve all the contractual SLA’s

 Work with onshore and offshore teams to contribute to high performance of the team

 Willing to work in shifts and at the office as per the business requirement

 Take ownership of issues and work internal and customer functions to resolve them

 Understanding of company policies & procedures

 Participate in effective time tracking of activities handled in a day using MI recording tools provided

 Demonstrate highest level of integrity whilst dealing with activities relating to the operations

 Simplify reporting using VBA interventions

 Excellent command over SLA reporting – defining data sources, data structures, KPIs

 Ability to analyze data and provide insights to leadership

 Proactive identification of issues by building lead indicators and appraising leadership on EWS

Skills & experiences

Must have

 Excellent MS Excel Skills : Advance user + VBA/Macro Expertise

 Excel Power Queries and Power Pivots

 Power BI Expert.

 Exposure in building dashboards, reports in excel

 Able to compile data from various insurance (customer) sources

 Excellent interpersonal skills & comprehension skills

 Excellent analytical skill

Preferred

 Graduate in any discipline

 Similar work experience of 5 years and above.

 Knowledge on broking insurance area is an add-on


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