Fixed Income Settlement

1 month ago

Bengaluru, India JPMorgan Chase & Co. Full time
Role : 

As a Sec Ops Settlements team Vice President, you will lead and set the vision for teams providing middle office support to the Fixed Income EMEA based trading desks. The role would require the team to ensure all trades economics are captured and allocated in a timely manner and all queries from trading desk / sales / counterparties and from other internal teams are responded timely and accurately. You are expected to identify process improvement and efficiency opportunities and work with internal teams and / or external service providers to optimize the functions. As a gatekeeper, you should be able to identify process gaps and build suitable controls to manage functional risks effectively. Your role will require the ability to resolve complex business challenges, manage competing priorities and interact with senior stakeholders showcasing the ability to influence and drive outcomes while always prioritizing our clients’ experience.

Job Responsibilities:

Manage business, process & stakeholders

Exercise sound judgment; act with integrity; protect our company, clients, and customers Define and monitor key performance indicators (KPIs) & Key risk indicators  Manage team's daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures. Maintain excellent quality standards Partner with front offices, core operations, and technology teams globally Act as a subject matter expert on Fixed Income Settlements, providing insight and understanding of complex inquiries from internal and external contacts Provide the highest level of service to our external client and internal stakeholders  Serve as a primary point of contact for escalations, respond timely to internal / external stakeholders 

Manage Risk

Maintain documented procedures and ensure adherence to and compliance with firm policies and regulatory requirements Understand and comply with regulations, policies and procedures related to these process & functions Partner with global teams to perform root cause reviews, remediate issues, and update processes and procedures as necessary Maintain a strong control environment through adherence to procedures, control policies and service level agreements that would satisfy risk and audit requirements 

Manage People

Provide leadership - setting clear goals, strategies, and goals aligned with the overall business strategy Staff Management and Planning: Responsible for staff performance development planning, resource planning and allocation and building an inclusive and collaborative culture Evaluate staff performance and provide feedback via informal discussions, quarterly/semi-annual performance meetings and the annual review process. Ensure effective succession plan Provide oversight, training, guidance to the team and ensure effective cross training  Manage team performance, leading by example on key behaviors to motivate sustained results; this includes using performance management resources to proactively monitor, coach and develop employees, recognizing strong performers and managing those not meeting performance standards

Manage change

Collaborate to identify opportunities for process improvements, streamline processes Encourage Innovation: Create a culture of accountability and innovation. Will support and steer the team/s to continually encourage improvements in process flows to ensure scalability and minimize manual touchpoints Present analysis findings, progress updates, and strategic recommendations to the executive leadership team and relevant stakeholders Independently identify process improvement and efficiency opportunities and see them to completion

Required Qualifications, Capabilities, and Skills:

Skills

Strong experience and understanding in Fixed Income/Equities Settlements or Middle Office Excellent verbal and written communication skills, including executive communication skills. Language skills are beneficial. Exceptional communication and interpersonal skills, with the ability to interact effectively with stakeholders Strong risk management skills  Strong analytical and problem-solving abilities Service Orientation: Adaptive Client and Communication skills: ability to present information in different degrees of detail and form depending on the audience; interpret client requests and propose solutions Negotiation: Advanced influencing/partnering skills: working on own, within a team, and through others Excellent employee management skill and ability to partner with business stakeholders across the organizations

Capabilities

Ability to work effectively while managing multiple priorities  Strategic thinking and problem-solving capabilities, with a focus on driving business impact through data-driven insights Ability to adapt to, guide and support others through changing environments and possess the mindset to seek continuous improvement in processes and controls Ability to identify and mitigate risks Highly adaptable interpersonal skills with the ability to successfully engage and influence a broad range of individuals across Ability to multi-task and adapt to changing priorities with attention to detail Ability to maintain relationship with internal / external stakeholders including trade, risk management, technology, legal and compliance and audit 

Preferred Qualifications, Certifications, and Technical Skills:

Minimum Bachelor’s degree Strong experience and understanding in Fixed Income/Equities Settlements or Middle Office Certification in Derivatives or Securities Markets will be an added advantage 

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