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IAM Consultant

2 months ago

Hyderabad, India ateeca Full time
Job Description

Primary responsibilities:

  • Manage all access requests (joiner, , 3rd party ,mover, leaver, application, software, distribution lists, drive access etc) that are assigned and deal with within defined targets to the established standards ABF IS policy
  • Support the service desk with contact handling as required
  • Ensure all actions and activities are logged and auditable.
  • Support the SSC Security & Risk Manager with audit and access reporting.
  • Maintain procedures and work instructions for the IAM function.
  • Deal with customer issues directly as transferred from the service desk.
  • Provide support for access requests including the set-up of new user accounts, including using the BME process.
  • Provide Subject Matter Expertise advise to other IS and IT colleagues in relation to user administration and user security enquiries
  • Liaise with BU IS to progress application access requirements
  • Maintain highest quality of updates to tickets
  • Keep users informed throughout process as and when required.
  • Escalate issues and complaint to appropriate level
  • Highlight trends or issues with process into line and problem management
  • Creates knowledge information relating to the ongoing development of operating procedures and work instructions for the IAM team
  • Supports the Team Leader in the induction and training of new staff

Additional Information

Experience : 4+ years

Hiring Mode : C2H

Billing : Max 60K per month