Application Specialist

4 weeks ago

Hyderabad, India Experian Full time

Job Description

Experian Digital Workplace (EDW) provides IT consulting and technical support for front-office and back-office software systems. The EDW Billing team is looking for an Application Specialist to support and enhance in-house corporate applications. 

Summary of Primary Responsibilities 

Identify, troubleshoot, and resolve issues related to application functionality 

Coordinate the resolution of technical activities (e.g. incidents, requests, enhancements) with users and vendors

Review functional requirements and technical designs 

Analyze, design, develop, test and implement changes to the application 

Identify potential improvement areas and recommend solutions 

Produce application documentation e.g. operational guide, FAQs, architecture diagrams 


Qualifications

Required: 

Bachelor’s degree in Computer Science or related field or equivalent experience 

Hands-on experience with SQL to create queries and generate reports

Strong verbal and written communication skills with the ability to communicate effectively with both business and technical individuals 

5-8 years of Previous experience supporting and maintaining corporate applications 

Self-starter able to work proactively and with minimal supervision

Team player with abilities to work in complex cross-functional and geographically diverse teams 

Desired: 

All-round IT applications experience e.g. software development lifecycle, post-implementation support, data migrations, application upgrades 

Previous exposure to Java, Linux, cloud-based applications 


Additional Information

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