Guest Services Assistant
4 weeks ago
Job Description
Your Responsibilities
The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations.
Your Duties
Documentation check: passport checking (International) and matching (Domestic), reservation checking from the system and issuing boarding pass.
Providing information to passengers about flight times, gate changes, delays, and other pertinent information
Processing boarding passes, checking identification documents, and directing passengers to security checkpoints
Tagging luggage and carry on inspection, referred to Teams & Conditions.
Boarding guest to the aircraft.
Deplaning guest from the aircraft.
Providing assistance to guest if any special need: wheelchair, NTL, etc.
Responsible for ensuring Guest Service operations are conducted in accordance with applicable regulations, compliance with Civil Aviation Authority of Thailand requirements and standards of Thai AirAsia.
Handle documents: GD, crew sign, collecting departure and arrival immigration card.
To report to Station Manager for any risk events to the safety and/or security for the station operations.
Your Traits
Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment.
Proficient in oral and written English, or local language where staff is located.
Possess good interpersonal and communication skills.
Able to work on shift.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
-
Guest Services Assistant
4 weeks ago
guwahati, India AirAsia Full timeJob Description Your Responsibilities The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations. Your Duties Documentation check: passport checking (International) and matching (Domestic), reservation checking from the system and issuing boarding pass. Providing...
-
Guest Relation Executive
6 days ago
Guwahati, Assam, India Anika Gems Pvt Ltd Full time**Full job description** **Job Summary**: The Guest Relations Executive is responsible for creating a positive first impression on guests as they enter the establishment. This role involves greeting and seating guests, managing reservations, and coordinating with the wait staff to ensure a smooth and efficient dining experience. **Duties and...
-
Guest Relations Officer
4 weeks ago
Dispur, Guwahati, Assam, India Placement Corporation Guwahati Full timeWelcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services. **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Fixed shift Supplemental pay types: -...
-
Catering Assistant
4 weeks ago
Guwahati, India IHCL Full timeJob Responsibilities - Study / Review/ Update/ Follow-up on all guest requests and makes necessary preparations. - Brief and debrief the staff about the important events/ function of the day and accordingly allocate work. - To sell and upsell in order to meet sales budget of the banquets. - To be receptive to any guest complaints/ comments/ compliments and...
-
Customer Service Assistant
2 weeks ago
Guwahati, India Talen Hire Full timeAs a Customer Service Executive, you will be responsible for providing exceptional customer service to our clients. You will handle customer inquiries, complaints, and requests efficiently and professionally, ensuring customer satisfaction and retention. Your primary goal will be to assist customers in a timely and courteous manner, demonstrating empathy and...
-
Assistant Front Office Manager
4 weeks ago
Guwahati, India AccorHotel Full timeJob DescriptionManagement of the Hotel Front Office operation to achieve a reputation as a market leaderRun and actively participate in weekly Front Office meetings, respecting the confidentiality of issues which may be discussed formally or informally.Effective supervision of all guest arrivals and departures, ensuring that room allocations and check...
-
Assistant Front Office Manager
4 weeks ago
Guwahati, India Accor Full timeCompany Description •Be a part of global community in hospitality industry. •Learning and growth opportunities. •Wide range of employee related benefits. •Get a opportunity to be a part of Heartist culture. Job Description Management of the Hotel Front Office operation to achieve a reputation as a market leader Run and actively participate in...
-
Assistant Front Office Manager
3 weeks ago
guwahati, India Accor Full timeCompany Description •Be a part of global community in hospitality industry. •Learning and growth opportunities. •Wide range of employee related benefits. •Get a opportunity to be a part of Heartist culture. Job Description Management of the Hotel Front Office operation to achieve a reputation as a market leader Run and actively participate in...
-
Room Service Order Taker
7 days ago
Guwahati, Assam, India Career Destination India Full time**Responsible for answering all telephone calls and prioritizing said calls.**: - **Should be able to provide recommendations and suggestions to guests upon request.**: - **Coordinate with Room Service Waiter/ Waitress, Captains, and Minibar Attendant.**: - **Promptly handle guest queries, complaints, and all issues professionally.** **Salary**:...
-
Bartender
4 weeks ago
Guwahati, India AccorHotel Full timeJob DescriptionBartenderAs a Bartender, you will be an ambassador for the exceptional service and flavors that are hallmarks of our restaurant and lounge experience. Your warm, attentive guest service and passion for mixology is worth raising a glass to!Responsibilities and essential job functions include but are not limited to the following:Consistently...
-
Bartender
4 weeks ago
Guwahati, India Accor Full timeCompany Description •Be a part of global community in hospitality industry. •Learning and growth opportunities. •Wide range of employee related benefits. •Get a opportunity to be a part of Heartist culture. Job Description Bartender As a Bartender, you will be an ambassador for the exceptional service and flavors that are hallmarks of our...
-
Admin Assistant
7 days ago
Guwahati, India WINGSIND SERVICES PVT.LTD Full timeAdministrative Assistants assist with the day-to-day operations of an office by doing tasks such as filing paperwork, answering phone calls, preparing documents for meetings, and managing the calendar of their supervisors. **Salary**: ₹12,000.00 - ₹16,500.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: -...
-
Billing Assistant
4 weeks ago
Guwahati, India Wrixty Services Full timePosition: Billing Assistant/ MIS Executive Minimum Experience : 3 years ability to collect POD 9proof of delivery materials and collection of payments. **Salary**: 25K-40K **Salary**: ₹25,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance...
-
Front Office: Resort
4 weeks ago
Guwahati, India paradigm consultancies Full timeWe are Hiring Job Designation: Front Office: Resort Job Location: Trimbak, Nashik **Salary**: 20000-25000[ FOOD AND ACCOMADATION] Education: High school qualification or equivalent. Experience: Previous hospitality experience of 3-4 years would be advantageous. Skillset: - Competency with Microsoft Office. - Ability to learn on the job. - Excellent...
-
General Maintenance Technician
4 weeks ago
Guwahati, India Accor Full timeCompany Description •Be a part of global community in hospitality industry. •Learning and growth opportunities. •Wide range of employee related benefits. •Get a opportunity to be a part of Heartist culture. Job Description Job Title: General Maintenance | Full-time Hourly Rate: $32.68 As General Maintenance, the work you do to care for...
-
Steward
5 days ago
Guwahati, India Zing Restaurants Pvt ltd. Full timeReport duty on time, adhere to grooming and appearance standards consistently. Performing basic cleaning tasks as needed or directed by supervisor. Filling in for absent staff as needed Understands and communicate on products and services available Assist Associate team whenever required as per the allocations Follow instructions promptly and ask if don't...
-
Reservation Department Work From Home
5 days ago
Guwahati, India Air Fly Full timeAirport Ground Staff Job in Airport City In India: As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst traveling. You will ensure quality service and adherence to safety policies and security...
-
Front Office Executive
4 weeks ago
Guwahati, India Hotel Dynasty Full timeA front office executive is responsible for attending all the incoming calls, responding to them and transferring the call to the appropriate department. A front office executive is responsible for greeting the customer/ guest at the office. A front office executive is responsible for maintenance of important documents, files and records in an organized...
-
GSA-Front Office
3 weeks ago
Guwahati, India AccorHotel Full timeJob DescriptionGSA-Front OfficeFirst impressions are everything! As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing:Greet, check-in, respond to requests and settle accounts while providing exceptional serviceTake initiative...
-
Travel Consultant
6 days ago
Guwahati, India Experience Destination Full timeCompany DescriptionExperience Destination, located in Guwahati, specialises in curating unique experiences and journeys in North-East India.Role DescriptionThis is a full-time hybrid role for a Travel Advisor at Experience Destination. The Travel Advisor will be responsible for increasing revenues, assisting clients in planning and organising their travel...