ImplementationDelivery Head
2 months ago
Hyderabad, India
ConsultBae India Private limited
Full time
Role: ProjectHead/ImplementationHeadLocation :HyderabadMode/Noof days working: 6 Days (2nd SaturdayOff)Jobdescription:In a software ERP(Enterprise Resource Planning) product company the Chief DeliveryOfficer (CDO) plays a crucial role in ensuring the successfuldelivery of products and services to clients. Heres an overview ofthe key responsibilities and functions of a Chief Delivery Officerin thiscontext:
1.*Project Management and Delivery Oversight*: The CDO is typicallyresponsible for overseeing the entire project management anddelivery process. This includes ensuring that projects aredelivered on time within budget and meet the quality standardsexpected byclients.
2.*Client Relationship Management*: The CDO plays a key role inmanaging client relationships ensuring that their expectations areeffectively managed and that they are satisfied with the productsand services delivered. This involves regular communication withclients understanding their needs and addressing any concerns orissues that may arise during the projectlifecycle.
3.*Resource Allocation and Management*: The CDO is responsible forallocating resources effectively across projects to ensure optimalutilization and alignment with project requirements. This involvesmanaging teams of developers designers testers and otherprofessionals to ensure that the right skills are deployed on eachproject.
4.*Risk Management*: Managing risks associated with project deliveryis another critical aspect of the CDOs role. This includesidentifying potential risks early in the project lifecycleimplementing mitigation strategies and proactively addressing anyissues that may arise to minimize their impact on projectdelivery.
5.*Process Improvement and Optimization*: The CDO is tasked withcontinually improving and optimizing the delivery process toenhance efficiency productivity and quality. This may involveimplementing best practices streamlining workflows and adopting newtools or technologies to improve the deliveryprocess.
6.*CrossFunctional Collaboration*: Collaboration with otherdepartments such as product development sales and customer supportis essential for the CDO to ensure alignment and coordinationacross the organization. This helps in delivering integratedsolutions that meet both client requirements and companyobjectives.
7.*Quality Assurance and Compliance*: Ensuring product quality andcompliance with relevant industry standards and regulations is akey responsibility of the CDO. This involves implementing qualityassurance processes conducting regular audits and ensuringadherence to compliance requirements throughout the projectlifecycle.
8.*Performance Measurement and Reporting*: The CDO is responsible formeasuring and reporting on key performance indicators (KPIs)related to project delivery such as delivery timeframes resourceutilization client satisfaction and project profitability. Thishelps in monitoring performance and identifying areas forimprovement.
Overallthe Chief Delivery Officer plays a pivotal role in driving thesuccessful delivery of products and services in a software ERPproduct company by overseeing project management clientrelationships resource management risk management processimprovement and qualityassurance.
COMPANYINTRODUCTION
StrategicERPdevelops IT solutions to provide endtoend process automation and aninformation management system with tremendous customization for theReal Estate and Manufacturing Industry. We have a total employmentof 250 and we are dealing with 600 clients as of now. We have HeadOffice In Mumbai and other branches include Delhi AhmedabadBangalore Pune and Hyderabad.CompanyWebsite:
quality assurance,resourceallocation,risk management,process improvement,performancemeasurement,project management,erp implementations,realestate,implementation experience,cross-functionalcollaboration,client relationshipmanagement