BluePrism Support

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a BluePrism Support to join our team in  Hyderabad, Telangana, India.

Roles & Responsibilities:

• Triages and provides technical expertise in resolving complex product issues
• Documents sequence of events related to resolving customer technical issues
• Experience in developing / Supporting the Blue Prism bots
• Test, organize and report the progress of on-going issues on regular basis
• Prepare and summarize customer input/comments on product features/capabilities for product marketing and planning
• Having an understanding/experience in Power Apps / Power Automate bot development is preferred
• Support the Hyper care period after the go-live.
• Relevant certifications in RPA are beneficial.

Basic Qualifications:

• Bachelor’s degree in business or related field
• 3-5 years of development/Support experience on Automation Anywhere
• Understands basic Internet and client/server architectures
• Ability is work in the shift models (afternoon / night shifts) is required

Preferences:

• Experience working with development teams preferred

Experience in systems implementation, business analysis

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.