Business Analyst

3 weeks ago

Hyderabad, India Zelis Full time

Overview

The Business Analyst is responsible for enabling high quality business analytics solutions in an Agile context that deliver valued business outcomes and informed decisions for Zelis’ key stakeholders. The Business Analyst works as part of the Scrum team to facilitate clear and open communication between Business Owners, Development, Quality Assurance, and the Product Owner. This role provides a major contribution to enhancing Zelis’ overall capacity to meet the information technology needs of an ever-changing healthcare market.


Essential Duties and Functions

· As a Shared Services Business Analyst you will interact with Product Management, Development, Account Management and operations as a subject matter expert

· You will gather requirements for the shared services initiatives (i.e., EDI, Portal, Automation, Platform); this will require coordination between teams

· Translate requirements into user stories to provide a clearer, more detailed and more complete understanding of project deliverables.

· Participate in agile ceremonies

· Provide documentation for software updates and existing system functionality for reference by operations

· Work closely with Product Management, Development, QA and UAT to ensure requirements are realized properly upon release to production

· Assist in providing training to operations on newly released items

· Recommend process and efficiency improvements and keep the team informed on upcoming sales & product development improvements

Experience, Qualifications, Knowledge, and Skills

· Bachelor’s Degree Required

· Health care experience in Revenue Cycle Preferred

· 5+ years’ experience in a field related to medical coding and medical claims and/or healthcare revenue cycle management

· Understanding of healthcare EDI and healthcare consumer engagement preferred

· Strong command of spoken and written English

· Highly organized and results driven

· Excellent problem solving and analytical skills

· Ability to prioritize and manage multiple concurrent projects

· Excellent attention to detail to assess issues and resolve in a timely manner

· Ability to identify key factors and decisions that will make a project successful

· Ability to see the big picture and learn new processes, technologies and envision how they could benefit Zelis

· Project Management skills and software proficiency

· Strong group facilitation and presentation skills.

· Ability to work through others without direct supervisory responsibility within departments and across the organization and with outside vendors

· Must have excellent communication and presentation skills to effectively interfaces with the entire staff

· Documentation skills, including experience with the Microsoft Office suite of products

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