Domestic voice process
4 weeks ago
FLY CONSULTING SERVICES is a promising placement company, operating mainly in the regions of Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. We have been offering a wide range of staffing and placement solutions across different industries, private, public sectors and for companies of all Sizes. We offerthe best of recruitment and staffing servicesto help anyone find suitable employeesfor their company and also help the applicants choose their desired career path by finding a best and suitable employer for them from our client base. We aim at connecting our clients with the best of prospects so that they can focus on the core business. We have an experienced and specialized team of professionals who work in Accordance with the needs of the client. They deeply understand the requirements of the business and present the most potential prospects who meet the criteria set by the clients effectively.
The Role
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile
- You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You are adaptable and thrive in changing environments
What's on Offer?
- Opportunity within a company with a solid track record of performance
- Work alongside & learn from best in class talent
- Attractive Salary & Benefits
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