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Field Service and Installation Technician

3 months ago

Coimbatore, India photonic system private ltd Full time

Company Overview

Photonic System Private Ltd., established in 1991, is an ISO 9001-2015 certified company that manufactures a range of automatic control devices, including motor pump set controllers and automatic street light switches. Our products are widely approved and utilized across various public utility sectors in Tamil Nadu and Kerala, including electricity boards, water supply schemes, and municipal corporations. Based in Coimbatore, we are a mid-sized company with a deep commitment to quality and innovation in the manufacturing industry.


Job Overview

We are seeking a dedicated and skilled Field Service And Installation Technician to join our team in Coimbatore. This is a junior-level position that requires 1 to 3 years of work experience in related roles. The primary focus of this role is fieldwork, including the installation and servicing of our products. This is a Full-Time, Contract position.


Qualifications and Skills

  • Minimum 1 to 3 years of experience in a field service or related technical role.
  • Proficiency in field work and field installation. (Mandatory skill)
  • Strong understanding of field service engineering principles.
  • Ability to read and interpret technical diagrams and manuals.
  • Excellent problem-solving skills and attention to detail.
  • Good communication skills for client interactions and reporting.
  • Willingness to travel frequently to various job sites.
  • Basic knowledge of electrical systems and safety protocols.


Roles and Responsibilities

  • Perform on-site installation, maintenance, and repair of company products.
  • Conduct routine inspections and service checks for installed systems.
  • Troubleshoot and diagnose issues related to product performance and functionality.
  • Interact with clients to provide operational training and technical support.
  • Maintain detailed records of installations, service tasks, and customer interactions.
  • Coordinate with the head office for parts, updates, and reporting technical issues.
  • Ensure compliance with safety regulations and company standards during service operations.
  • Assist in developing and improving installation procedures and protocols.