Executive - Operation

2 weeks ago


Farukh Nagar, India Mahindra Logistics Full time

Candidate Should have good communication and interpersonal skills. Should be well versed with MS Office. Candidate should be preferably from Ecommerce Must adhere to the deadlines and goals set Should have a strong rapport with customers and team Must be a good task master and should possess good management & communication skills Preferably strong background of WMS and MS office Should be able to handle and resolve escalations and coordinate with MLL and customer stake holders, Managing Sort Center/Manpower, keeping record of Inventory.

Achievement for KPI as per SOP To ensure zero escalation Adherence to the process Delivering on the daily operations dispatch quota (inbound and outbound) Resolution of discrepancy with customer and escalation of the matter when deemed necessary Assist customer team during audits and Inventory Should ensure strict adherence to set processes and should escalate with customer when any deviation is observed Should implement various process improvement techniques Focus on improving the warehouse operations according to company's objective


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