Assistant Manager
3 weeks ago
- Consistently offers professional, engaging and friendly service
- To provide a high level of operational stability for property based technology.
- Resolves complex problems in consultation with other senior IT resources
- Provides training/guidance to less experienced staff.
- Recommends improvements on established incident management processes.
- Assists in maintaining ACCOR IT standard guidelines.
- Ensure monitoring of ALL recovery system (tape backup and virus protection)
- Provide escalated support to Technology Services staff.
- Assist and support strategic plan implementation.
- Implement and support ACCOR best practices.
- Contribute to ACCOR Technology Services knowledgebase.
- Looks for opportunities for new technology that may be beneficial to customer.
- Provide after-hours pager support.
- Participate in management of all aspects of a project as directed by RSM
- Follow all safety policies
- Other duties as assigned
Qualifications
- Sound Computer knowledge in Opera System, MICROS and MS office applications etc.
- Good project management skills
- Customer/people-oriented
- Pro-active and requires minimum supervision
- Oral and written fluency in English
- Team player
- Dynamic and Entrepreneurial personality with great energy and initiatives.
- High attention to detail and ability to complete projects.
- Excellent presentation and communication skills with the ability to engage and influence.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
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