Assistant Manager

4 weeks ago

Mumbai, India FAIRMONT Full time
Job Description

  • Consistently offers professional, engaging and friendly service
  • To provide a high level of operational stability for property based technology.
  • Resolves complex problems in consultation with other senior IT resources
  • Provides training/guidance to less experienced staff.
  • Recommends improvements on established incident management processes.
  • Assists in maintaining ACCOR IT standard guidelines.
  • Ensure monitoring of ALL recovery system (tape backup and virus protection)
  • Provide escalated support to Technology Services staff.
  • Assist and support strategic plan implementation.
  • Implement and support ACCOR best practices.
  • Contribute to ACCOR Technology Services knowledgebase.
  • Looks for opportunities for new technology that may be beneficial to customer.
  • Provide after-hours pager support.
  • Participate in management of all aspects of a  project as directed by RSM
  • Follow all safety policies
  • Other duties as assigned

Qualifications

  • Sound Computer knowledge in Opera System, MICROS and MS office applications etc.
  • Good project management skills
  • Customer/people-oriented
  • Pro-active and requires minimum supervision
  • Oral and written fluency in English
  • Team player
  • Dynamic and Entrepreneurial personality with great energy and initiatives.
  • High attention to detail and ability to complete projects.
  • Excellent presentation and communication skills with the ability to engage and influence.


Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

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