Quality Manager
2 weeks ago
JOB SUMMARY
The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Managing Quality Assurance Goals
• Coaches managers on adopting the Total Quality Management leadership style.
• Conducts monthly audit to ensure compliance with company and brand standards
• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
• Directs property quality efforts to address critical customer requirements.
• Assists with regional and/or company-wide implementation of company best practices.
• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.
Managing Quality Tools
• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.
• Uses data collection methods to compile, display, track, and analyze defect trends.
• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
• Analyzes issues and identifies trends.
Managing the Guest Experience
• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
• Responds to and handles guest problems and complaints.
• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
• Models service behaviors that meet or exceed guest expectations.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
-
Quality Manager
1 day ago
Bengaluru, India Mouser Electronics Full timeJOB DESCRIPTIONTitle: Quality ManagerLocation: InternationalThe Quality Manager is responsible for planning and directing quality assurance policies, programs and initiatives. Establishes, monitors and maintains quality control systems. Ensures the company stays audit ready and maintains company’s certifications.ACCOUNTABILITIES & ESSENTIAL FUNCTIONSPlan,...
-
Quality Manager
1 month ago
Bengaluru, India Altiostar, A Rakuten Symphony Company Full timeExperience Level – 12 to 15 years Location: Bengaluru A Quality Manager is will be responsible to ensure that all products within a company meet consistent standards. He would develop and implement quality assurance and quality control process and would help the senior management in implementing the same. Responsibilities: Develop and Document...
-
Bengaluru, Karnataka, India Aryantech India Pvt Ltd Full timeApply for Quality Analyst,Assistant Quality Manager,Quality Manager, Aryan Technologies in Bengaluru/ Bangalore ,Delhi ,Hyderabad/ Secunderabad ,Mumbai ,Pune for 0 - 3 Year of Experience on
-
Bengaluru, Karnataka, India Aryantech India Pvt Ltd Full timeApply for Quality Analyst,Assistant Quality Manager,Quality Manager, Aryan Technologies in Bengaluru/ Bangalore ,Delhi ,Hyderabad/ Secunderabad ,Mumbai ,Pune for 0 - 3 Year of Experience on
-
Bengaluru, Karnataka, India Aryantech India Pvt Ltd Full timeApply for Quality Analyst,Assistant Quality Manager,Quality Manager, Aryan Technologies in Bengaluru/ Bangalore ,Delhi ,Hyderabad/ Secunderabad ,Mumbai ,Pune for 0 - 3 Year of Experience on
-
Quality Manager
3 weeks ago
Bengaluru, India Mouser Electronics Full timeJOB DESCRIPTION Title: Quality Manager Location: International The Quality Manager is responsible for planning and directing quality assurance policies, programs and initiatives. Establishes, monitors and maintains quality control systems. Ensures the company stays audit ready and maintains company’s certifications. ACCOUNTABILITIES &...
-
Quality Manager
2 months ago
Bengaluru, India Mouser Electronics Full timeJOB DESCRIPTION Title: Quality Manager Location: International The Quality Manager is responsible for planning and directing quality assurance policies, programs and initiatives. Establishes, monitors and maintains quality control systems. Ensures the company stays audit ready and maintains company’s certifications. ACCOUNTABILITIES &...
-
Quality Manager
5 days ago
Bengaluru, Karnataka, India Altiostar, A Rakuten Symphony Company Full timeExperience Level – 12 to 15 yearsLocation: BengaluruA Quality Manager is will be responsible to ensure that all products within a company meet consistent standards. He would develop and implement quality assurance and quality control process and would help the senior management in implementing the same.Responsibilities: Develop and Document Quality Manuals...
-
Quality Manager
5 days ago
Bengaluru, Karnataka, India Altiostar, A Rakuten Symphony Company Full timeExperience Level: 12 to 15 yearsLocation: BengaluruA Quality Manager is responsible to ensure that all products meet consistent standards. They develop and implement quality assurance and control processes, and assist senior management in implementation. Responsibilities:- Develop and document Quality Manuals- Conduct audits with the engineering team on...
-
Quality Manager
5 days ago
Bengaluru, Karnataka, India Altiostar, A Rakuten Symphony Company Full timeExperience Level – 12 to 15 yearsLocation: BengaluruA Quality Manager is will be responsible to ensure that all products within a company meet consistent standards. He would develop and implement quality assurance and quality control process and would help the senior management in implementing the same.Responsibilities: Develop and Document Quality Manuals...
-
Quality manager
3 weeks ago
Bengaluru, Karnataka, India Jw Marriott, Bengaluru Full timeJOB SUMMARYThe position is responsible for implementing quality assurance processes that meet the company's mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.CANDIDATE PROFILEEducation and...
-
Quality manager
1 month ago
Bengaluru, Karnataka, India Jw Marriott, Bengaluru Full timeJOB SUMMARYThe position is responsible for implementing quality assurance processes that meet the company's mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.CANDIDATE PROFILEEducation and...
-
Quality Manager
5 days ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timeJOB SUMMARYThe position is responsible for implementing quality assurance processes that meet the company's mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.CANDIDATE PROFILEEducation and...
-
Quality Manager
5 days ago
Bengaluru, Karnataka, India Marriott International Full timeJOB SUMMARY The position is responsible for implementing quality assurance processes that meet the company's mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change. CANDIDATE PROFILE ...
-
Quality Manager
2 months ago
Bengaluru, India Altiostar, A Rakuten Symphony Company Full timeExperience Level – 12 to 15 yearsLocation: BengaluruA Quality Manager is will be responsible to ensure that all products within a company meet consistent standards. He would develop and implement quality assurance and quality control process and would help the senior management in implementing the same.Responsibilities: Develop and Document Quality Manuals...
-
Quality Manager
2 months ago
Bengaluru, India Altiostar, A Rakuten Symphony Company Full timeExperience Level – 12 to 15 yearsLocation: BengaluruA Quality Manager is will be responsible to ensure that all products within a company meet consistent standards. He would develop and implement quality assurance and quality control process and would help the senior management in implementing the same.Responsibilities: Develop and Document Quality Manuals...
-
Quality Manager
3 weeks ago
Bengaluru, India Altiostar, A Rakuten Symphony Company Full timeExperience Level – 12 to 15 yearsLocation: BengaluruA Quality Manager is will be responsible to ensure that all products within a company meet consistent standards. He would develop and implement quality assurance and quality control process and would help the senior management in implementing the same.Responsibilities: Develop and Document Quality Manuals...
-
Quality Manager
3 weeks ago
Bengaluru, India Altiostar, A Rakuten Symphony Company Full timeExperience Level – 12 to 15 years Location: Bengaluru A Quality Manager is will be responsible to ensure that all products within a company meet consistent standards. He would develop and implement quality assurance and quality control process and would help the senior management in implementing the same. Responsibilities: Develop and Document Quality...
-
Quality Manager
3 weeks ago
Bengaluru, India Altiostar, A Rakuten Symphony Company Full timeExperience Level – 12 to 15 yearsLocation: BengaluruA Quality Manager is will be responsible to ensure that all products within a company meet consistent standards. He would develop and implement quality assurance and quality control process and would help the senior management in implementing the same.Responsibilities: Develop and Document Quality Manuals...
-
Quality Manager
5 days ago
Bengaluru, Karnataka, India TE Connectivity Full timeAbout the job:At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job Overview:BU / FUNCTION DESCRIPTION:The Aerospace Defence & Marine (AD&M) business of TE Connectivity is uniquely qualified to provide innovative solutions for a variety of applications...
