Assistant Manager, Inspections

2 months ago


Bengaluru, India Altisource Full time

Job Description

Oversee and manage a team of associates to help deliver on the following objectives:

Manage the recruiting, expediting and Quality Control (QC) queues to ensure SLA adherence. Monitor team’s performance metrics, utilize data-driven insights to optimize operational efficiency, enhance inspection quality, and minimize turnaround times. Collaborate with cross-functional teams across locations to address any issues or challenges during the inspection process. Communicate effectively with internal and external clients to ensure the efficient flow of work in the inspection department. Act as the subject matter expert and communication bridge between staff members and customers as needed. Monitor daily production reports to ensure team's performance to meet both Production and Quality targets. Provide leadership and guidance to the inspection team, fostering a positive and productive work environment. Manage multiple projects concurrently, demonstrating a consistent ability to meet deadlines and deliver high-quality results within specified timeframes. Possess strong data analytical skills, with the ability to interpret datasets, extract meaningful insights, and make informed decisions based on thorough analysis. Perform staffing data analysis to ensure adequate staffing to meet the expected volumes. Additional duties, when indicated.

Qualifications

· Preferred Education: Bachelor's Degree.

· With a total experience of 10+ years with a minimum of 5 years in team management in a related field

· Excellent managerial, organizational and leadership skills

· Excellent analytical, communication and interpersonal skills

· Proficient in Microsoft Office Suite or related software

· Detail-oriented with the ability to ensure compliance with SOPs

· Open to continual learning


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