customer relationship manager

1 month ago

Margao, India Cemech Lexury Paints Full time

Company Overview


Cemech Luxury Paints is South India's leading luxury paint manufacturer. We are known for launching paint products of international quality that are affordable and meet the specific quality requirements in India. Our paints are made with high-quality products and materials, ensuring a superior finish. With a team of 201-500 employees, we are committed to providing our customers with the best paint solutions for their spaces.


Job Overview


We are seeking a highly motivated and experienced Customer Relationship Manager - Sales to join our team at Cemech Luxury Paints. As a Customer Relationship Manager - Sales, you will be responsible for building and maintaining strong relationships with our customers, driving sales growth, and ensuring customer satisfaction. This is a mid-level position requiring 4 to 6 years of experience. The job is located in Madgaon, Goa, India, and is a full-time role.


Qualifications and Skills


  • Bachelor's degree in Business, Marketing, or a related field
  • Proven track record in sales and customer relationship management
  • Excellent communication and interpersonal skills
  • Strong negotiation and persuasion abilities
  • Ability to understand customer needs and recommend appropriate solutions
  • Self-motivated with a results-oriented mindset
  • Ability to work independently and as part of a team
  • Proficient in using CRM software and other sales tools
  • Knowledge of the paint industry and market trends
  • Ability to travel as needed


Roles and Responsibilities


  • Build and maintain strong relationships with existing and potential customers
  • Identify new business opportunities and potential customers
  • Drive sales growth by promoting and selling our luxury paint products
  • Understand customer needs and provide appropriate paint solutions
  • Achieve sales targets and contribute to the overall growth of the company
  • Provide excellent customer service and resolve customer complaints or issues
  • Collaborate with cross-functional teams to ensure customer satisfaction
  • Stay updated with industry trends and competitor activities
  • Prepare periodic sales reports and provide insights to the management





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