Business Analyst GSC’s

3 weeks ago

Bengaluru, India HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Analyst

Principal responsibilities

The Opportunity:

As a Business Analyst employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and / or resolved rings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve Uses systemic thinking and creativity in devising solution options Evaluates relative costs, benefits and obstacles of potential solutions before implementing Articulates or translates complex information in clear, meaningful and structured way to suit audience Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward. Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy Anticipates issues and risks and acts to mitigate these quickly Handles any unforeseen roadblocks swiftly and effectively Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early Builds effective working relationships with analysis and design teams in our delivery partners and works well with external partners Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope. Requirements

Qualification :

6+ Years of experience in Business analysis, requirements gathering and design techniques  Change management and implementation management techniques and approaches
Experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects Exposure to business case development and a sound understanding of how design enablers underpin business benefits Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc). Effective communication, inter-personal and negotiating skills Excellent decision making and problem-solving ability Sound judgmental skills to identify and resolve problems Experience of managing resources using appropriate communication, delegation and planning skills Ability to motivate and lead people, employing appropriate management styles Proven ability to work across regions whilst maintaining a global perspective Proven ability to work with senior stakeholders and business sponsors

Capabilities

Agile expertise Business Analysis & Design Business Case and Benefits Realisation Delivery at Pace Managing Change and Implementation Process Re-engineering Problem Solving and Critical Thinking Engaging with Customers, Stakeholders and Colleagues Working in a Dynamic Environment Working Responsibly

Qualifications and Accreditations

Certified Business Analysis Professional (CBAP) – Optional Lean Six Sigma Black Belt - Optional

You’ll achieve more at HSBC 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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