Architect - Voice Engineering

6 months ago

Hyderabad, India PepsiCo Full time
Overview

Voice Engineer role in Infrastructure architecture and engineering team is global in nature. The role will be working on PepsiCo’s Global Transformation initiatives related to Cloud telephony and will be responsible to modernize the communications infrastructure. This role will work closely with the sector delivery leads, infrastructure engineers, SMEs, IT engineers and architects.

The incumbent needs a well-rounded domain knowledge on Voice, Video & Network technologies. PepsiCo has a highly complex implementation which is globally distributed and has varied components. The incumbent would also need detailed knowledge on IT and technology, combined with in-depth understanding on areas such as VOIP, Telephony, network, cloud, firewalls, SIP Services, video conferencing, SIP infrastructure and media distribution to engineer and architect Voice solutions for PepsiCo’s globally diverse Infrastructure. The role will also provide engineering coverage of required skills during the time zone.

Responsibilities You will be able to make an impact by using your critical thinking skills to determine innovative technical solutions Build an architecture for the Voice domain under Unified Communication to define enterprise technology standards, facilitate leverage and re-use, and ensure successful delivery of global Voice Services across the enterprise You will drive standardization and simplification across the existing environments to reduce overall total cost of ownership (TCO) for the Cloud Voice domain Development, refinement, publishing, and socialization of patterns, policies and guidelines, and technology standards Provides exceptional technical and/or analytical support in identifying, analyzing, and resolving problems of moderate to highly complex business communication systems Ensuring the successful deployment of Voice solutions Provide guidance and recommendations to the Infrastructure Architecture teams on standards and designs Produce architecture and engineering specifications and design documents Lead the architecture direction and design issues as well as influence peers, cross-functional partners, and IT leadership Effectively presenting facts and recommendations in oral and written form Work to remediate legacy infrastructure, set standards and procedures for the delivery team to execute. Analyze sector level infrastructure, architecture and develop plans to modernize, value adds/Simplify telephony systems Work with vendors and partners to certify products and standards for PepsiCo and manage life cycle approach for standards Designing, certifying and testing of IPT infra for existing sites, new sites and upgrades. This includes architectural design and working with other teams and vendors to configure network connectivity and other requirements Maximize user adoption of services through quick user guides, portal help and training Designing and implementing solutions in the lab and in production for on-premise, cloud and hybrid scenarios. Develop integration of Voice solutions with the Video room systems and webcast Integrations of Unified Communication platform (Cisco, Microsoft Teams, Zoom) including Evaluation and developing of device standards (platform technology, peripherals, etc.) Automation through the development of new scripts or modifying existing scripts, mostly PowerShell Knowledge transfer to production services through documentation, training material creation and training Collaborate with all business units globally, stakeholders, senior business leaders Provide value adds, publish status reports Develop and support Team, take hiring decisions as required, be a visible leader Communicate effectively through strong written and oral communication skills for technical and non-technical audiences Assess emerging technologies, stay abreast of industry trends, and give advice on investments prices versus performance Ensure the features, benefits, and architectural impact of technology are understood and valued Assist in developing business cases for architectural solutions Position the appropriate IT services for customers to consider when deploying a technology solution Lead technical discussions, driving clarity of complex issues/requirements to build robust solutions Develop an advanced understanding of technological capabilities Effectively highlight IT technological advantages and disadvantages from the customer’s perspective Identify technical win strategies from a business and technology perspective. Qualifications

Years of Experience:

A minimum of 3-4 years as an architect or senior engineer, with minimum of 7 years in Unified Communication/Microsoft Teams/Cisco Voice Architecture, Contact Center infrastructure domains.

Mandatory Technical Skills:

Experience with Voice Infra, Unified Communications, network, cloud, and collaboration architectures. Expert in architecting and engineering with Microsoft voice solutions. Understand firewall technology and be able to follow the firewall request procedure to open ports required for Voice Infra to operate with cloud-based technology. Must have experience for cloud technology and SDWAN Must have strong network background Ability to implement telephony integrations (SBC, ATA, PBX, SIP trucking, etc.) Engineering enterprise data, voice and video networks Provide Tier 3/4 support on troubleshooting of complex issues.

Mandatory Non-Technical Skills:

Experience with infrastructure, tools, process, methods, and fundamentals used to protect enterprise and large headquarters sites. Ability to implement technologies on a global scale Understanding of IT project budget management, planning and forecasting. Solid technical aptitude, leadership and customer facing skills Strong communication and presentation skills.

Differentiating Competencies:

Understanding of Cloud based Technologies Experience with infrastructure, tools, process, methods, and fundamentals used to protect enterprise and large headquarters sites. Ability to implement technologies on a global scale Understanding of IT project budget management, planning and forecasting. Solid technical aptitude, leadership and customer facing skills Strong communication and presentation skills

  • Voice Network Architect

    9 hours ago

    Hyderabad, Telangana, India Tata Consultancy Services Full time

    Job OverviewTata Consultancy Services is seeking a skilled Voice Network Architect to join our team. This role involves designing and implementing high-quality voice communication systems.SalaryThe estimated annual salary for this position in Hyderabad is ₹1,200,000 - ₹2,400,000.About the RoleThis job requires a strong understanding of VoIP technologies,...

  • Senior Network Architect

    7 days ago

    Hyderabad, Telangana, India Talent Syndicate Private Limited Full time

    **Job Title:** Senior Network Architect At Talent Syndicate Private Limited, we are seeking a highly skilled Senior Network Architect to join our team. As a key member of our IT department, you will be responsible for designing and implementing data and voice network architecture in a secure and cost-effective manner. About the Role:Configure, deploy,...

  • Senior Cisco Voice Network Architect

    4 days ago

    Hyderabad, Telangana, India Tata Consultancy Services Full time

    Tata Consultancy Services Seeks a Skilled ProfessionalWe are looking for a talented Senior Cisco Voice Network Architect to join our team. This is an exciting opportunity to work on challenging projects and contribute to the growth of our organization.About the RoleThe successful candidate will be responsible for designing, implementing, and managing Cisco...

  • Senior systems engineer

    3 days ago

    Hyderabad, India ValueLabs Full time

    Job Title: Senior Systems Engineer - Cisco Voice and Video Company: Value Labs Location: Hyderabad Job Type: Full-time About Us: Value Labs is a leading provider of IT solutions and services, with a strong focus on innovation and customer satisfaction. We are seeking a highly skilled and experienced Senior Systems Engineer to join our...

  • Ness Digital Engineering | Salesforce Architect | hyderabad

    3 weeks ago

    hyderabad, India Ness Digital Engineering Full time

    Ness is a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. Combining our core competence in engineering with the latest in digital strategy and technology, we seamlessly manage Digital Transformation journeys from strategy through execution to help businesses thrive in the digital economy. As your tech...

  • Senior Network Voice Infrastructure Engineer

    2 weeks ago

    Hyderabad, Telangana, India Tata Consultancy Services Full time

    Job Title: Senior Network Voice Infrastructure EngineerAbout Us:Tata Consultancy Services is a global leader in consulting and technology services. We help our customers transform and thrive in an ever-changing world.Salary Range: ₹800,000 - ₹1,200,000 per annum based on experienceAbout the Job:We are seeking a highly skilled Senior Network Voice...

  • Ness Digital Engineering | Salesforce Architect | hyderabad

    2 weeks ago

    hyderabad, India Ness Digital Engineering Full time

    Ness is a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. Combining our core competence in engineering with the latest in digital strategy and technology, we seamlessly manage Digital Transformation journeys from strategy through execution to help businesses thrive in the digital economy. As your tech...

  • Senior Systems Engineer

    6 days ago

    Hyderabad, India ValueLabs Full time

    Job Title: Senior Systems Engineer - Cisco Voice and Video Company: ValueLabs Location: Hyderabad Job Type: Full-time About Us: ValueLabs is a leading provider of IT solutions and services, with a strong focus on innovation and customer satisfaction. We are seeking a highly skilled and experienced Senior Systems Engineer to join our team,...

  • Senior Systems Engineer

    7 days ago

    Hyderabad, India ValueLabs Full time

    Job Title: Senior Systems Engineer - Cisco Voice and VideoCompany: ValueLabsLocation: HyderabadJob Type: Full-timeAbout Us:ValueLabs is a leading provider of IT solutions and services, with a strong focus on innovation and customer satisfaction. We are seeking a highly skilled and experienced Senior Systems Engineer to join our team, specializing in Cisco...

  • Salesforce architect

    2 weeks ago

    Hyderabad, India Ness Digital Engineering Full time

    Ness is a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. Combining our core competence in engineering with the latest in digital strategy and technology, we seamlessly manage Digital Transformation journeys from strategy through execution to help businesses thrive in the digital economy. As your tech...

  • Salesforce Architect

    3 weeks ago

    Hyderabad, India Ness Digital Engineering Full time

    Ness is a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. Combining our core competence in engineering with the latest in digital strategy and technology, we seamlessly manage Digital Transformation journeys from strategy through execution to help businesses thrive in the digital economy. As your tech...

  • Salesforce architect

    3 weeks ago

    Hyderabad, India Ness Digital Engineering Full time

    Ness is a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. Combining our core competence in engineering with the latest in digital strategy and technology, we seamlessly manage Digital Transformation journeys from strategy through execution to help businesses thrive in the digital economy. As your tech...

  • Ness Digital Engineering | Salesforce Architect | hyderabad

    3 weeks ago

    hyderabad, India Ness Digital Engineering Full time

    Ness is a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. Combining our core competence in engineering with the latest in digital strategy and technology, we seamlessly manage Digital Transformation journeys from strategy through execution to help businesses thrive in the digital economy. As your tech...

  • Energy Management Solutions Architect

    1 month ago

    Hyderabad, Telangana, India Capgemini Engineering Full time

    Job Description:Key ResponsibilitiesLead the Design and Architecture of Integrated Energy Management SolutionsAs a Software Architect at Capgemini Engineering, you will be responsible for leading the design and architecture of integrated energy management solutions tailored to industrial customers. Your primary focus will be on software architecture and...

  • Salesforce Architect

    3 weeks ago

    Hyderabad, India Ness Digital Engineering Full time

    Ness is a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. Combining our core competence in engineering with the latest in digital strategy and technology, we seamlessly manage Digital Transformation journeys from strategy through execution to help businesses thrive in the digital economy. As your tech...

  • Salesforce Architect

    3 weeks ago

    Hyderabad, India Ness Digital Engineering Full time

    Ness is a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. Combining our core competence in engineering with the latest in digital strategy and technology, we seamlessly manage Digital Transformation journeys from strategy through execution to help businesses thrive in the digital economy. As your tech...

  • Salesforce Architect

    3 weeks ago

    Hyderabad, India Ness Digital Engineering Full time

    Ness is a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. Combining our core competence in engineering with the latest in digital strategy and technology, we seamlessly manage Digital Transformation journeys from strategy through execution to help businesses thrive in the digital economy. As your tech...

  • Salesforce Architect

    3 weeks ago

    Hyderabad, India Ness Digital Engineering Full time

    Ness is a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. Combining our core competence in engineering with the latest in digital strategy and technology, we seamlessly manage Digital Transformation journeys from strategy through execution to help businesses thrive in the digital economy. As your tech...

  • Cisco Uc Architect

    6 months ago

    Hyderabad, Telangana, India TTEC Digital Full time

    What You’ll Be Doing As part of our Professional Services Engineering team, you will provide design, architecture, implementation and delivery support of our premise and cloud Cisco Unified Communication services and UCCE solutions in a client facing environment. What You’ll Bring To Us - Key player in the design and implementation of full-life cycle...

  • Network Voice

    9 hours ago

    Hyderabad, India Tata Consultancy Services Full time

    Job Role - Network Voice & Cisco wireless EngineerExperience Range: 4 to 7 yearsJob Locations: HyderabadJob DescriptionMust HaveStrong Hands-on Experience on Telecom Cloud, SBC,VoIP (SIP, WebRTCP, RTCP, MRCVP, RTP etc..)Familiarity with VoIP hardware like IP phones, softphones, and VOIP gateways.Strong understanding of TCP/IP, UDP, and other networking...