65254P-Information Development Eng 4

2 months ago

Bengaluru, India Juniper Networks Full time

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

Role: Content Developer

Title: Information Development Engineer 4

Here’s your opportunity to make your mark and provide user assistance through documentation for the networking industry’s most exciting AI-driven networking company. As an Information Development Engineer 4 , you’ll play a crucial role in creating technical content that empowers users to deploy, configure, and maintain mission-critical computer networks. Join our dynamic team and contribute to the success of our cutting-edge product suite.

Responsibilities: Create Technical Content : Develop various types of technical content to assist users in utilizing our AI-driven product solution suite. In-Product Content : Collaborate on creating and maintaining in-product content to enhance user experience. User-Focused Guides : Produce user-focused guides, concise copy, and other deliverables. Feature Understanding : Build and leverage cross-functional relationships to understand new features thoroughly. Style and Process Adherence : Follow established style and process guidelines. Content Curation : Assist with content curation and maintenance. Minimum Qualifications: Technical Documentation Experience : Proven track record in developing topic-based technical documentation or UX content in a fast-paced, agile, and dynamic environment. Technology Expertise : Demonstrated expertise with complex technologies, preferably in the networking industry (Wi-Fi, routing, switching, security, etc.). User-Centric Approach : Ability to create comprehensive online content that guides customers through software and hardware installation, problem-solving, and effective usage. Strong interpersonal and problem-solving skills; ability to make progress with less-than-complete information. BA/BS in Computer Science, Communication, Journalism, English, or related degree, or applicable experience.  5 + years of relevant work experience

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.

ABOUT JUNIPER NETWORKS

WHERE WILL YOU DO YOUR BEST WORK?

Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...

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