Finnone Support – L1
6 months ago
: Should have 1 -2 years of experience in Finnone Application Logging of new incident tickets service requests in IT helpdesk tool for issues reported through call or email Monitoring of tickets logged through ticketing tool First Point of Contact and entry point for Business User’s Incidents and Service Requests Monitoring of mass incident tickets and re-prioritization/logging of incident tickets if required Direct resolution of Incident and Service Request Tickets based on available information in KEDB Routing tickets to further support units across L2’s, when not resolvable at L1 Establish, maintain and update KEDB to enhance resolution efficiency at L1 Seamless Coordination with Incident & Problem Management Teams EOD/BOD Activities Executing Activities with help of SOP’s and Checklist
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Application Support Specialist
3 days ago
Chennai, Tamil Nadu, India Clover Infotech Private Limited Full timeClover Infotech Private Limited is seeking an experienced Application Support Specialist to join our team. As a key member of our support team, you will play a critical role in providing top-notch support to our clients.Job SummaryWe are looking for a skilled and motivated individual with 3-5 years of experience in Finnone Application support. The successful...
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L1 Application Support
5 months ago
Chennai, India Aanine Healthcare Pvt Ltd Full timeRole: L1 Application Support Location: Chennai Work Mode: WFO(Work form office) Shift Timings: 11PM To 7AM Basic computer knowledge. Easily understands features and functionality of portal. Having an experience of Level 1 support person to quickly rollout. Ping Me: 9600227532 **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health...
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L1 Support Engineer
1 month ago
Chennai, Tamil Nadu, India Yubi Group Full timeJob Title: Desktop / L1 Support EngineerWe are seeking a highly motivated and skilled Desktop Support Engineer to join our IT team. The ideal candidate will possess a strong understanding of hardware and software troubleshooting, excellent customer service skills, and the ability to work independently in a fast-paced environment.Responsibilities:First-line...
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Chennai, India Getinz Full timeJob Summary :We are seeking an experienced Application Support Specialist to join our team at Getinz. The ideal candidate will have a strong background in application support, with expertise in L1 and L2 support roles.Key Responsibilities :Provide first and second-level support, troubleshooting application issues and escalating as necessary.Collaborate with...
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Chennai, Tamil Nadu, India PLANET SOLUTIONS Full timeNetwork Operations Center Engineer – NOC L1 SupportJob Title: Network Operations Center Engineer – NOC L1 SupportJob Responsibilities:Ensure all support requests are up to date and in hand at the end of each shift, handing over any outstanding issues to shift staff.Keep customers informed of progress and update systems regularly.Collaborate on tier 3...
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Service Desk Engineer
3 weeks ago
Chennai, India Bahwan Cybertek Group Full time• L1/ L2 Monitoring and Incident Management• Candidate should have excellent/good communication skills• Ability to manage shift alone• Day-to-day activities involve monitoring alerts, initiating Bridge Calls, involving stake holders, be available throughout the bridge call and prepare Problem statements• Should adhere to SLA’s• To follow up on...
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L1 Support Engineer
2 months ago
Chennai, India Yubi Group Full timeYubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it.In March 2022, we...
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Management Trainee – NOC L1 Support
1 month ago
Chennai, India PLANET SOLUTIONS Full timeJob Title: Management Trainee NOC L1 Support ( Walkin Drive)Location: ChennaiExperience: 1+ yearsJob Responsibilities: Ensure all support requests are up to date and in hand at the end of each shift, handing over any outstanding issues to shift staffEnsure that the customer is kept informed of the progress of the fault and the system is kept updated...
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Chennai, Tamil Nadu, India PLANET SOLUTIONS Full timeJob Title: Management Trainee NOC L1 SupportLocation: Our global networkExperience: 1+ yearsJob Responsibilities:Ensure all support requests are up to date and in hand at the end of each shift, handing over any outstanding issues to shift staffKeep customers informed of progress and ensure system updatesPerform tier 3 network technical support, notification,...
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L1 Support Engineer
2 months ago
Chennai, India Yubi Group Full timeYubiformerly known as CredAvenue is redefining global debt markets byfreeing the flow of finance between borrowers lenders andinvestors. We are the worlds possibility platform for the discoveryinvestment fulfilment and collection of any debt solution. At Yubiopportunities are plenty and we equip you with tools to seizeit.InMarch 2022 we became Indias fastest...
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Technical Support Lead for Cloud Services
6 hours ago
Chennai, Tamil Nadu, India Mastech Digital Full timeWe are seeking a seasoned Technical Support Lead with expertise in Google Cloud Platform (GCP) to oversee and ensure the smooth operation of both Level 1 (L1) and Level 2 (L2) support teams.About Mastech DigitalMastech Digital is a leading provider of digital transformation services, specializing in cloud, data, and artificial intelligence. Our team of...
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Desktop Support Specialist
4 weeks ago
Chennai, Tamil Nadu, India STARWORTH GLOBAL SOLUTIONS Full timeDesktop Support Engineer L1We are seeking a skilled Desktop Support Engineer L1 to join our team at Starworth Global Solutions.The ideal candidate will have a strong background in hardware and network troubleshooting, with experience in setting up and configuring desktops and laptops.Responsibilities will include:Desktop, laptop hardware setup and...
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L1 Support Engineer
2 months ago
Chennai, India Yubi Group Full timeJob DescriptionYubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it.In...
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Firewall Security Specialist
4 weeks ago
Chennai, Tamil Nadu, India NTT Full timeAbout the RoleNTT DATA is seeking a skilled Firewall Security Specialist - L1 to join our team. This entry-level engineering role is responsible for providing a managed service to clients, ensuring their Firewall infrastructure remains operational.Key ResponsibilitiesProactively identify and investigate incidents, routing them to the correct resolver...
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Application Support
6 months ago
Chennai, India ZakApps Full time**Location**: Chennai **Role Definition**: **Key Responsibilities**: - Provide L1 support to global users. - Classification of reported incidents, taking approvals, assigning to L2/L3 support, follow up with the team until closure. - Identify and communicate the problem areas based on the incoming incidents. - Addressing questions or queries promptly and...
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Associate Product Support Specialist
2 months ago
Chennai, Tamil Nadu, India Getinz Full timeJob Role : Application Support EngineerExperience Range : 2-4 yrsMode : 1 month- Hybrid & 1 month- WFONotice period : Immediate to 30 days/ Currently servingSkills : Application Support, L1 , L2, AWS services, SQL Looking for candidates willing to work in EST time zoneQualifications & Mandatory Skills :Experience : 2+ years in application support with...
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Associate Product Support Specialist
2 months ago
Chennai, India Getinz Full timeJob Role : Application Support EngineerExperience Range : 2-4 yrsMode : 1 month- Hybrid & 1 month- WFONotice period : Immediate to 30 days/ Currently servingSkills : Application Support, L1 , L2, AWS services, SQL Looking for candidates willing to work in EST time zoneQualifications & Mandatory Skills :Experience : 2+ years in application support with...
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Associate Product Support Specialist
2 days ago
Chennai, India Getinz Full timeJob Role : Application Support Engineer Experience Range : 2-4 yrs Mode : 1 month- Hybrid & 1 month- WFO Notice period : Immediate to 30 days/ Currently serving Skills : Application Support, L1 , L2, AWS services, SQL Looking for candidates willing to work in EST time zone Qualifications & Mandatory Skills : Experience : 2+ years in application support...
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Technical Support Specialist
1 month ago
Chennai, India Getinz Full timeKey Responsibilities :We are seeking a skilled Technical Support Specialist to provide high-quality support to our in-house customers. This role requires strong problem-solving skills, excellent communication, and the ability to work in the Eastern Standard Time (EST) zone.Essential Skills :2+ years of experience in an application support role, with a focus...
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Technical Support Specialist
1 month ago
Chennai, Tamil Nadu, India STARWORTH GLOBAL SOLUTIONS Full timeDesktop Support Engineer L1 Role HighlightsGreetings from Starworth Global Solutions, a leading IT solutions provider.We are seeking a highly skilled Desktop Support Engineer L1 to join our team.Key Responsibilities:Hardware and Network Support: Provide expert-level support for desktop and laptop hardware, including setup, troubleshooting, and...